授業名 | Monetizing Emotions by Generative AI |
---|---|
Course Title | Monetizing Emotions by Generative AI |
担当教員 Instructor Name | Giulio Toscani |
コード Couse Code | NUC451_N25A |
授業形態 Class Type | 講義 Regular course |
授業形式 Class Format | On Campus |
単位 Credits | 2 |
言語 Language | EN |
科目区分 Course Category | 専門教育科目 / Specialized Subject |
学位 Degree | BBA |
開講情報 Terms / Location | 2025 UG Nisshin Term2 |
授業の概要 Course Overview
Misson Statementとの関係性 / Connection to our Mission Statement
The "Monetizing Emotions: The Power of Generative AI" course aims to empower professionals and organizations to harness the transformative potential of emotional AI and generative technologies. Through a combination of theoretical foundations, ethical frameworks, and hands-on experience, the course seeks to equip participants with the knowledge and skills needed to strategically apply AI in emotionally intelligent ways. By exploring real-world case studies and innovative business models, we will guide participants in understanding how to responsibly monetize emotional AI, drive business growth, and create personalized experiences that resonate with audiences across industries.
授業の目的(意義) / Importance of this course
In today’s interconnected and technology-driven business environment, leaders must navigate cultural diversity while leveraging digital tools to drive success. This course is essential for professionals aiming to develop adaptive leadership skills that foster collaboration, innovation, and resilience in a globalized digital landscape.
Technological Advancements:
Explore the latest developments in generative AI.
Understand how AI interprets and responds to human emotions, creating new opportunities in technology and business.
Business Strategies:
Learn innovative approaches to leverage emotional insights for business success.
Understand the ethical considerations and responsible practices in utilizing generative AI for commercial purposes.
Personal Discovery:
Embark on a journey of self-discovery as you unravel how your emotions are commodified and transformed into products.
Gain insights into the mechanisms behind personalized advertisements, content recommendations, and user engagement strategies.
Empowerment Techniques:
Acquire practical knowledge on safeguarding your personal data and digital footprint.
Explore strategies to maintain control over your online presence and mitigate potential risks associated with emotional data monetization.
Taking Action:
Receive valuable tips on navigating the evolving landscape of AI-driven emotional monetization.
Discover proactive steps to ensure your digital well-being and make informed choices about your online interactions.
Technological Advancements:
Explore the latest developments in generative AI.
Understand how AI interprets and responds to human emotions, creating new opportunities in technology and business.
Business Strategies:
Learn innovative approaches to leverage emotional insights for business success.
Understand the ethical considerations and responsible practices in utilizing generative AI for commercial purposes.
Personal Discovery:
Embark on a journey of self-discovery as you unravel how your emotions are commodified and transformed into products.
Gain insights into the mechanisms behind personalized advertisements, content recommendations, and user engagement strategies.
Empowerment Techniques:
Acquire practical knowledge on safeguarding your personal data and digital footprint.
Explore strategies to maintain control over your online presence and mitigate potential risks associated with emotional data monetization.
Taking Action:
Receive valuable tips on navigating the evolving landscape of AI-driven emotional monetization.
Discover proactive steps to ensure your digital well-being and make informed choices about your online interactions.
到達目標 / Achievement Goal
Comprehend the Foundations of Generative AI:
Develop a solid understanding of the principles and underlying mechanisms of generative AI.
Explore the Intersection of Emotions and Technology:
Investigate the ways in which human emotions intersect with the field of technology, uncovering opportunities for innovation and transformation.
Evaluate tech Applications:
Assess the current landscape of technology and identify key applications where generative AI, can be effectively integrated to enhance processes.
Analyze Case Studies:
Analyze real-world case studies, including the utilization of generative AI in scenarios, to gain practical insights into the challenges and successes of its implementation.
Harness Emotional Intelligence in Processes:
Learn how to leverage emotional intelligence within the tech framework, exploring ways to enhance communication, negotiation, and decision-making.
Develop a solid understanding of the principles and underlying mechanisms of generative AI.
Explore the Intersection of Emotions and Technology:
Investigate the ways in which human emotions intersect with the field of technology, uncovering opportunities for innovation and transformation.
Evaluate tech Applications:
Assess the current landscape of technology and identify key applications where generative AI, can be effectively integrated to enhance processes.
Analyze Case Studies:
Analyze real-world case studies, including the utilization of generative AI in scenarios, to gain practical insights into the challenges and successes of its implementation.
Harness Emotional Intelligence in Processes:
Learn how to leverage emotional intelligence within the tech framework, exploring ways to enhance communication, negotiation, and decision-making.
本授業の該当ラーニングゴール Learning Goals
*本学の教育ミッションを具現化する形で設定されています。
LG1 Critical Thinking
LG6 Managerial Perspectives (BBA)
LG6 Managerial Perspectives (BBA)
受講後得られる具体的スキルや知識 Learning Outcomes
1. Understand the capabilities and limitations of generative AI, focusing on emotional responses.
2. Explore ethical considerations and responsible use of AI in leveraging emotional engagement.
3. Develop practical skills in creating content that resonates emotionally using generative AI.
4. Analyze case studies to gain insights into successful applications of emotional AI in various industries.
5. Learn effective monetization strategies and business models for AI-generated emotional content.
6. Cultivate critical thinking skills for assessing the societal impact of emotional AI applications.
2. Explore ethical considerations and responsible use of AI in leveraging emotional engagement.
3. Develop practical skills in creating content that resonates emotionally using generative AI.
4. Analyze case studies to gain insights into successful applications of emotional AI in various industries.
5. Learn effective monetization strategies and business models for AI-generated emotional content.
6. Cultivate critical thinking skills for assessing the societal impact of emotional AI applications.
SDGsとの関連性 Relevance to Sustainable Development Goals
Goal 4 質の高い教育をみんなに(Quality Education)
教育手法 Teaching Method
教育手法 Teaching Method | % of Course Time | |
---|---|---|
インプット型 Traditional | 50 % | |
参加者中心型 Participant-Centered Learning | ケースメソッド Case Method | 30 % |
フィールドメソッド Field Method | 20 % | 合計 Total | 100 % |
事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods
Before the course begins, participants will receive curated reading materials and case studies to establish foundational insights,
Following the course, participants will develop an assignment to apply key learnings in their professional environments. They will engage in case study analysis to address cross-cultural digital challenges.
The post-course assessment will measure individual progress, complemented by instructor feedback, upon request, to offer insights into leadership strengths and areas for improvement. Participants will complete a course feedback survey to evaluate the program’s effectiveness Required amount of preparation: there will be 7 cases and a final individual report. The cases require at least 2 hours each, Minimum 14 hours.The final report is approximately 10 hours
Following the course, participants will develop an assignment to apply key learnings in their professional environments. They will engage in case study analysis to address cross-cultural digital challenges.
The post-course assessment will measure individual progress, complemented by instructor feedback, upon request, to offer insights into leadership strengths and areas for improvement. Participants will complete a course feedback survey to evaluate the program’s effectiveness Required amount of preparation: there will be 7 cases and a final individual report. The cases require at least 2 hours each, Minimum 14 hours.The final report is approximately 10 hours
授業スケジュール Course Schedule
第1日(Day1)
Session 1: Introduction and Ethical Considerations in Emotional AIOverview of AI Evolution: From early AI to modern advancements.
Deep Dive into Business AI Usage: How AI is transforming industries.
Introduction to Emotional AI: The science of emotions and AI's role in understanding them.
Ethical Considerations in Emotional AI: Addressing privacy, consent, and fairness in emotional data usage.
●使用するケース
Case Study: Analyzing a company’s use of emotional AI in customer service, exploring both its benefits and ethical challenges.第2日(Day2)
Session 2: Understanding and Creating Emotional ResponsesIntroduction to Generative AI: What it is and how it differs from traditional AI.
Emotional and Generative AI: Understanding the convergence of these technologies.
Designing Emotional Responses: Techniques to create AI that mimics human emotional responses.
Ethical Guidelines for Emotional AI Usage: Best practices for developing responsible emotional AI.
Societal Implications of Emotional AI: Discussing potential societal shifts due to AI-driven emotional interactions.
●使用するケース
Case Study: Review of a marketing campaign utilizing generative emotional AI to enhance brand engagement and customer loyalty.Lessons from Slack’s remote-first work culture
第3日(Day3)
Session 3: Practical Applications and Industry InsightsEmotional Intelligence in AI Systems: How AI recognizes and responds to human emotions.
Techniques for Leveraging Emotional Responses in Content Creation: From storytelling to personalized marketing.
Hands-On Exercises with Generative AI Tools: Participants will create content and simulate emotional AI interactions.
●使用するケース
Case Study: A deep dive into a company’s use of generative AI in creating emotionally personalized media content, such as movies or advertisements.第4日(Day4)
Session 4: Monetization Strategies and Business ModelsBusiness Models for Monetizing Emotional AI: Exploring subscription models, licensing, and data-driven strategies.
Opportunities in Emotional AI Monetization: How businesses can leverage emotional data for profit.
●使用するケース
Case Study: Exploring how a digital content platform utilizes emotional AI to personalize recommendations, increasing user engagement and subscription rates.第5日(Day5)
Session 5: Industry-Specific Applications and Use CasesGenerative AI in the Entertainment Industry: Using AI to personalize media, gaming, and entertainment experiences.
Emotional AI in Healthcare: Enhancing patient care and diagnosis through emotional understanding.
Emotional AI in Retail and Customer Service: How AI can improve customer experience and drive sales.
Case Study: Analysis of how a health tech company uses generative emotional AI to assist in mental health diagnosis and support.
●使用するケース
Case Study: Analysis of how a health tech company uses generative emotional AI to assist in mental health diagnosis and support.第6日(Day6)
Session 6: Emerging Trends and Technological DevelopmentsCurrent Trends in Emotional AI and Generative AI: What’s driving the rapid development?
Impact of AI on Human-Computer Interaction: The evolution of user experience in AI.
Future Potential: Exploring the next frontiers of emotional and generative AI.
●使用するケース
Case Study: Investigating an emerging startup that uses emotional AI to create personalized shopping experiences and analyze customer behavior in real-time.第7日(Day7)
Session 7: Final Projects, Review, and Future Prospects• Final Project Presentation: Participants present their business models or AI solutions for monetizing emotional AI.
• Course Recap: Review of key concepts, ethical considerations, and practical applications.
• Final Q&A: Addressing questions and providing feedback on projects.
• Discussion on the Future of Emotional AI: Exploring new trends, ethical concerns, and potential disruptions.
• Case Study: A look at a multinational corporation’s strategy for integrating generative emotional AI across multiple customer touchpoints and the resulting financial impact.
成績評価方法 Evaluation Criteria
*成績は下記該当項目を基に決定されます。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
講師用内規準拠 Method of Assessment | Weights |
---|---|
コールドコール Cold Call | 0 % |
授業内での挙手発言 Class Contribution | 75 % |
クラス貢献度合計 Class Contribution Total | 75 % |
予習レポート Preparation Report | 25 % |
小テスト Quizzes / Tests | 0 % |
シミュレーション成績 Simulation | 0 % |
ケース試験 Case Exam | 0 % |
最終レポート Final Report | 0 % |
期末試験 Final Exam | 0 % |
参加者による相互評価 Peer Assessment | 0 % |
合計 Total | 100 % |
評価の留意事項 Notes on Evaluation Criteria
教科書 Textbook
- Giulio Toscani「Augmented prAIority to Enhance Human Judgement through Data and AI」CRC Press(2025)
参考文献・資料 Additional Readings and Resource
Augmented prAIority to Enhance Human Judgement through Data and AI
授業調査に対するコメント Comment on Course Evaluation
Evaluation
A student’s final grade in this course will be based on the following weighting:
75% Class Participation
25% Individual final project and cases
Assessment reflects the quality of a student’s active participation in class discussions. Much of a manager’s success depends on communication; therefore, effective oral communication will constitute the student’s grade. Written work should be clear, logical, grammatically correct, spell-checked, persuasive, supported by examples, and backed up by citations for any data, ideas or other content used. It should represent the student’s best effort. To do well on the writing reports, you will need to incorporate and apply the course readings.
A note on Class participation:
Grading class participation is necessarily subjective. However, I try to make it as “objective as possible”. Some of the criteria for evaluating effective class participation include:
1 Is the participant prepared? Do comments show evidence of analysis of the case? Do comments add to our understanding of the situation? Does the participant go beyond simple repetition of case facts without analysis and conclusions? Do comments show an understanding of theories, concepts, and analytical devices presented in class lectures or reading materials?
2 Is the participant a good listener? Are the points made relevant to the discussion? Are they linked to the comments of others? Is the participant willing to interact with other class members?
3 Is the participant an effective communicator? Are concepts presented in a concise and convincing way?
The final course grade for a student will be determined based on the following weight distribution, incorporating three evaluation objective criteria:
Class Participation: 75%
Objective Criteria 1: Engagement Level
This evaluation measures the extent of a student's active engagement in class discussions. Recognizing the crucial role of communication in managerial success, a substantial portion of the student's grade is attributed to effective oral communication. Written assignments are expected to demonstrate clarity, logical coherence, grammatical accuracy, spell-check verification, persuasiveness, supported by examples, and substantiated by citations for data, ideas, or other content. It should embody the student's utmost effort, incorporating and applying insights from course readings.
Class Participation Guidelines:
Participation entails attending all class sessions, completing assigned readings, and actively participating in exercises and discussions. Full attendance throughout on-campus sessions is mandatory, and tardiness or early departure may lead to removal from the class. Grading criteria for effective class participation encompass preparedness, substantive comments, relevance to discussions, peer interaction, and effective communication.
Individual Final Project: 25%
Objective Criteria 2: Analytical Depth
Serving as the culmination of course learnings, the Individual Final Project necessitates students to leverage readings and discussions to present a thorough analysis.
Project Guidelines:
To prevent inappropriate use of ChatGPT and fulfill the course criteria, students must structure their assignments according to the six specified sections provided below. This entails creating a Word document (with a minimum of 2,000 words) that examines and assesses the significant impact of the course subject on the contemporary business landscape. Failure to adhere to these criteria will result in an automatic course failure.
Project Sections:
First of all, think of a real company you want to analyze.
1. Introduction: Briefly outline the significance of the course subject in the contemporary business environment using the real company you choose as an example. Clearly articulate how the real company chosen fits with this course, providing this section with at least two course slide screenshots to explain the fit.
2. Literature Review: Find and mention at least four articles not part of this course (from books, essays, or papers) that talk about the same field or a similar situation as the real company chosen. Make sure to give credit to these sources at the end of your assignment in the “References” section.
3. Selection: Examine how the course concepts helped you select the real company chosen, and describe how this process occurred, providing this section with at least two course slide screenshots.
4. Challenges and opportunities: Identify and discuss challenges and opportunities associated to the business of the real company chosen.
5. Conclusions and Learning Reflections: Summarize key findings and insights, providing concluding remarks on the overall impact of the course subject on your learning, supported by a specific example and by at least three course slide screenshots.
6. References: Ensure proper citation using a recognized citation style (e.g., APA, MLA, Chicago).
Submission Guidelines:
The assessment of the assignment will consider the six sections outlined above, each assessing: the clarity of explanation, writing style, formatting, quality and quantity of visual content, and the feasibility of the project. Do not forget to put your name both on the file name and at the heading of the document
Contextualization Requirement:
Objective Criteria 3: Integration of Course Material
Note: Successful completion of the assignment hinges on contextualization, serving as the primary method to deter improper utilization of ChatGPT and meet course requirements. This entails integrating course-specific components such as personal notes, referenced quotes from lectures or peers, instances from course materials, and visual aids from presentation slides. Failure to contextualize your assignment within the course framework, as per the six-sections criteria, will lead to a failing grade. Previous unsuccessful assignments include those lacking the prescribed six-section structure and those discussing your project without integrating course material.
A student’s final grade in this course will be based on the following weighting:
75% Class Participation
25% Individual final project and cases
Assessment reflects the quality of a student’s active participation in class discussions. Much of a manager’s success depends on communication; therefore, effective oral communication will constitute the student’s grade. Written work should be clear, logical, grammatically correct, spell-checked, persuasive, supported by examples, and backed up by citations for any data, ideas or other content used. It should represent the student’s best effort. To do well on the writing reports, you will need to incorporate and apply the course readings.
A note on Class participation:
Grading class participation is necessarily subjective. However, I try to make it as “objective as possible”. Some of the criteria for evaluating effective class participation include:
1 Is the participant prepared? Do comments show evidence of analysis of the case? Do comments add to our understanding of the situation? Does the participant go beyond simple repetition of case facts without analysis and conclusions? Do comments show an understanding of theories, concepts, and analytical devices presented in class lectures or reading materials?
2 Is the participant a good listener? Are the points made relevant to the discussion? Are they linked to the comments of others? Is the participant willing to interact with other class members?
3 Is the participant an effective communicator? Are concepts presented in a concise and convincing way?
The final course grade for a student will be determined based on the following weight distribution, incorporating three evaluation objective criteria:
Class Participation: 75%
Objective Criteria 1: Engagement Level
This evaluation measures the extent of a student's active engagement in class discussions. Recognizing the crucial role of communication in managerial success, a substantial portion of the student's grade is attributed to effective oral communication. Written assignments are expected to demonstrate clarity, logical coherence, grammatical accuracy, spell-check verification, persuasiveness, supported by examples, and substantiated by citations for data, ideas, or other content. It should embody the student's utmost effort, incorporating and applying insights from course readings.
Class Participation Guidelines:
Participation entails attending all class sessions, completing assigned readings, and actively participating in exercises and discussions. Full attendance throughout on-campus sessions is mandatory, and tardiness or early departure may lead to removal from the class. Grading criteria for effective class participation encompass preparedness, substantive comments, relevance to discussions, peer interaction, and effective communication.
Individual Final Project: 25%
Objective Criteria 2: Analytical Depth
Serving as the culmination of course learnings, the Individual Final Project necessitates students to leverage readings and discussions to present a thorough analysis.
Project Guidelines:
To prevent inappropriate use of ChatGPT and fulfill the course criteria, students must structure their assignments according to the six specified sections provided below. This entails creating a Word document (with a minimum of 2,000 words) that examines and assesses the significant impact of the course subject on the contemporary business landscape. Failure to adhere to these criteria will result in an automatic course failure.
Project Sections:
First of all, think of a real company you want to analyze.
1. Introduction: Briefly outline the significance of the course subject in the contemporary business environment using the real company you choose as an example. Clearly articulate how the real company chosen fits with this course, providing this section with at least two course slide screenshots to explain the fit.
2. Literature Review: Find and mention at least four articles not part of this course (from books, essays, or papers) that talk about the same field or a similar situation as the real company chosen. Make sure to give credit to these sources at the end of your assignment in the “References” section.
3. Selection: Examine how the course concepts helped you select the real company chosen, and describe how this process occurred, providing this section with at least two course slide screenshots.
4. Challenges and opportunities: Identify and discuss challenges and opportunities associated to the business of the real company chosen.
5. Conclusions and Learning Reflections: Summarize key findings and insights, providing concluding remarks on the overall impact of the course subject on your learning, supported by a specific example and by at least three course slide screenshots.
6. References: Ensure proper citation using a recognized citation style (e.g., APA, MLA, Chicago).
Submission Guidelines:
The assessment of the assignment will consider the six sections outlined above, each assessing: the clarity of explanation, writing style, formatting, quality and quantity of visual content, and the feasibility of the project. Do not forget to put your name both on the file name and at the heading of the document
Contextualization Requirement:
Objective Criteria 3: Integration of Course Material
Note: Successful completion of the assignment hinges on contextualization, serving as the primary method to deter improper utilization of ChatGPT and meet course requirements. This entails integrating course-specific components such as personal notes, referenced quotes from lectures or peers, instances from course materials, and visual aids from presentation slides. Failure to contextualize your assignment within the course framework, as per the six-sections criteria, will lead to a failing grade. Previous unsuccessful assignments include those lacking the prescribed six-section structure and those discussing your project without integrating course material.
担当教員のプロフィール About the Instructor
EDUCATION: Artificial Intelligence: Implications for Business Strategy (2018.) MIT, Massachusetts Institute of Technology, Sloan & MIT CSAIL. Cambridge, USA
PhD in Management (2018).KTH, Royal Institute of Technology. Stockholm, Sweden.
BSc and MSc in Chemical Engineering (1999). Italy/UCL London, UK
(実務経験 Work experience)
Professor and Advisor
• ESADE Business and Law School, Barcelona, Spain. Adjunct Professor
Law School degree: Digital Technologies Impact
MIBA (Master in Business Analytics) & MBA: Human + Machine strategy
Executive education: Remote teams; Digital Entrepreneurship; Leadership in AI.
• Pacifico Business School, Lima, Perú. Adjunct Professor
• University of Bath, Bath, UK. Visiting Professor. MBA Programme: Contemporary issues at the time of Big Data/ Artificial Intelligence
• NUCB Nagoya University of Commerce and Business, Nagoya, Japan. Visiting Professor. MBA programme: Disruption by Big Data|Artificial Intelligence
• Ranepa Business School, Moscow, Russia. Visiting Professor. Global MBA: Digital Entrepreneurship
• Politecnico, Milan, Italy. Visiting Professor. Master in Strategic Design: Design Thinking in AI
• Navozyme, Singapore. Advisory Board.
• Programme Director Universitas Telefónica. Barcelona, Spain.
Direction and Teaching of the Programmes for Telefonica Global Executives
Publications
Sponsees: the silent side of sponsorship research (Arts Sponsorship)
G Toscani, G Prendergast
Marketing Intelligence & Planning 36 (3), 396-408 22
2018
Arts Sponsorship Versus Sports Sponsorship: Which Is Better for Marketing Strategy?
G Toscani, G Prendergast
Journal of Nonprofit & Public Sector Marketing 19
2018
Behaviour of different treated and untreated stones exposed to salt crystallization test
R Quaresima, G Toscani
5th:; International symposium, Conservation of monuments in the … 4
2002
UNDERSTANDING THE SPONSEE'S EXPERIENCE: AN ASSESSMENT OF THE SPONSOR-SPONSEE RELATIONSHIP
G Toscani
KTH Royal Institute of Technology 2
2018
Political Art: An Investigation of the Jacob Zuma Spear Painting
BE Stiehler, G Toscani
Ideas in Marketing: Finding the New and Polishing the Old, 516-525 2
2015
Leading successful AI projects in three words: group, relevant, and empathetic
G Toscani
Do Better by ESADE 2022
How Artificial Intelligence (AI) experts’ skills relate to AI solution outputs
G Toscani
Under Review 2023
The effects of the COVID-19 pandemic for AI practitioners: the decrease in tacit knowledge sharing
G Toscani
Journal of Knowledge Management 2022
The role of reciprocity and reputation in service relationships with arts organisations (Arts Sponsorship)
G Toscani, G Prendergast
Journal of services marketing 2021
CONTRASTING SPORTS SPONSORSHIP AND ARTS SPONSORSHIP
G Toscani, G Prendergast
7th World Business Ethics Forum 2018
ARTS SPONSORSHIP VERSUS SPORTS SPONSORSHIP: WHICH IS BETTER FOR MARKETING STRATEGY?
G Toscani, G Prendergast
The sponsor-sponsee relationship through the lens of the sponsee
G Toscani, G Prendergast
Politics and art: An exploratory study investigating the hype caused by the Jacob Zuma Spear painting
G Toscani, BE Stiehler
Appendix (E): Emerged Working Papers
G Toscani, G Prendergast
Refereed Articles
- (2023) The effects of the COVID-19 pandemic for AI practitioners: the decrease in tacit knowledge sharing. Journal of Knowledge Management
- (2023) Cómo el trabajo en remoto está reduciendo el conocimiento implícito. Harvard Deusto Business Review
- (2022) Los mundos virtuales, un nuevo reto para la propiedad industrial de las marcas. Harvard Deusto Business Review
- (2022) The role of reciprocity and reputation in service relationships with Arts organisations. Journal of Services Marketing
- (2018) Arts Sponsorship Versus Sports Sponsorship: Which Is Better for Marketing Strategy?. Journal of Nonprofit & Public Sector Marketing