シラバス Syllabus

授業名 Supply Chain Management
Course Title Supply Chain Management
担当教員 Instructor Name Sandy Wong
コード Couse Code NUC444_N23A
授業形態 Class Type 講義 Regular course
授業形式 Class Format On Campus
単位 Credits 2
言語 Language EN
科目区分 Course Category 専門教育科目 / Specialized Subject
学位 Degree BBA
開講情報 Terms / Location 2023 UG Nisshin Term1

授業の概要 Course Overview

Misson Statementとの関係性 / Connection to our Mission Statement

Aligning with the NUCB Business School's mission statement, this course aims to nurture innovative, ethical managers who possess a ‘Frontier Spirit’ in managing individuals and teams with professional knowledge, in response to the challenges from contemporary environments. The course emphasizes the importance of developing students' talents and creating applicable knowledge that advances business and society. It strives to educate our students to become innovative and ethical leaders in our globalized society.

授業の目的(意義) / Importance of this course

The main objective of this course is to understand the Supply Chain Management (SCM) process. SCM is about the movement of materials and information among different firms involved in the value addition process, from the first stage of raw material to the distribution of the final product to end customers. We will take an interdisciplinary approach to develop our understanding of supply chain networks by discussing issues from distribution channels, finance, operations management, and logistics. We will discuss managers' social and ethical responsibilities while dealing with different situations while reinforcing NUCB’s mission of educating innovative and ethical leaders. The course uses the case method to explain theoretical concepts with real-world examples.

到達目標 / Achievement Goal

By studying this course, students are expected to be able to:

- Explain the basic concepts of the supply chain management processes.
- Identify the role of supply chain management in the global economy.
- Identify the structure of supply chain networks.
- Evaluate the effectiveness of supply chain performance.

本授業の該当ラーニングゴール Learning Goals


LG1 Critical Thinking
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG6 Managerial Perspectives (BBA)

受講後得られる具体的スキルや知識 Learning Outcomes

On successful completion of the course, students will be able to:

- Use an integrated supply chain process thinking to explain the basic concepts of supply chain management.
- Adopt the supply chain value proposition approach to identify the role of supply chain management in the global economy.
- Construct a global supply chain network design model to collect high-quality data, validate the model, and determine the structure of supply chain networks.
- Use supply chain key performance metrics to evaluate business performance.

SDGsとの関連性 Relevance to Sustainable Development Goals

Goal 4 質の高い教育をみんなに(Quality Education)

教育手法 Teaching Method

教育手法 Teaching Method % of Course Time
インプット型 Traditional 0 %
参加者中心型 Participant-Centered Learning ケースメソッド Case Method 100 %
フィールドメソッド Field Method 0 %
合計 Total 100 %

事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods

The course contents will include handouts, class presentations, case studies and other discussion materials provided beforehand or brought into the class by the instructor. The format of this course will use case method to emphasize on understanding and evaluation of supply chain issues faced by managers.

Readings (cases or discussion materials) are provided beforehand and assigned for each class. Participants must prepare for at least three hours per case study in this course. The course emphasizes student active learning through the application of course contents on case studies and in-class discussions. Active participation and preparation are the key requirements for this course. Constructive feedback will be given to students for their in-class discussion and preparation reports as and when appropriate.

授業スケジュール Course Schedule


 Understanding the supply chain
 Supply chain flows
 Supply chain strategies
 Competitive advantages and key challenges

Amazon.com: Supply Chain Management (HBP)


 Product quality management
 Outsourcing
 Roles of ethics in supply chain management
 Crisis Management

Sanlu’s Melamine-tainted Milk Crisis in China (HBP)


Tamago-Ya of Japan: Delivering Lunch Boxes to Your Work (HBP)

 Distribution networks
 Supply chain network design
 Demand forecasting in the supply chain


CPDN: Improving Supply Chain Resilience (HBP)

 Product distribution
 Warehouse management
 Matching demand and supply
 Supply chain performance management


Seven-Eleven Japan Co. (HBP)

 The importance of supply chain decisions
 Supply chain and value chain
 Competitive and supply chain strategies


Sushiro: Supply Chain Management

 Global Supplier Management
 Technology on Supply Chain
 Covid-19 Impact
 Global Sourcing Strategies


JDE Global Consulting Services 2021

 Enterprise Resource Planning System Implementation
 Global supply chain problems and integration
 Process flow Diagram
 Information flow Diagram

成績評価方法 Evaluation Criteria

講師用内規準拠 Method of Assessment Weights
コールドコール Cold Call 10 %
授業内での挙手発言 Class Contribution 40 %
クラス貢献度合計 Class Contribution Total 50 %
予習レポート Preparation Report 20 %
小テスト Quizzes / Tests 0 %
シミュレーション成績 Simulation 0 %
ケース試験 Case Exam 0 %
最終レポート Final Report 30 %
期末試験 Final Exam 0 %
参加者による相互評価 Peer Assessment 0 %
合計 Total 100 %

評価の留意事項 Notes on Evaluation Criteria

Pre-reading of cases and preparation of case questions are expected. Active participation of in-class discussion is crucial for success.

使用ケース一覧 List of Cases


教科書 Textbook

  • 「The textbook is not necessary for this course. Relevant course materials will be provided when appropriate.」 (.)

参考文献・資料 Additional Readings and Resource

Additional reading materials will be provided as and when appropriate.

授業調査に対するコメント Comment on Course Evaluation

It is rewarding to know that students feel confident in the skills they gained from my classes. They can apply the problem-solving techniques they learned to tackle complex challenges and make informed decisions. This is a testament to the effectiveness of the case study approach and the value of hands-on learning.

担当教員のプロフィール About the Instructor 

Sandy Wong is a passionate and experienced educator. Sandy received her MBA and Master of Management degree in General Management from Macquarie University Graduate School of Management (MGSM), Australia. She also holds a Postgraduate Diploma in Research and Professional Studies in Education from University of Bristol, UK. Prior to joining NUCB, she had been teaching undergraduate business courses at City University of Hong Kong for over 16 years. Her teaching quality and passion were recognized with a number of teaching excellence and student mentoring awards during her tenure. Her last role with the university was the Programme Leader of the BBA in Business Operations Management programme.

Besides teaching, Sandy actively engaged in liaising and organizing activities with professional bodies and business enterprises to enhance students’ professional development and enrich their learning experiences. With her extensive industry network, she has lined up with senior business executives and leaders from various industries to facilitate the educational, social, and personal growth for students.

(実務経験 Work experience)

Sandy is also a seasoned business practitioner with extensive industry experience in business consulting, executive development, hospitality and services management, and supply chain management in the Asia Pacific region. Prior to her academic career, Sandy served in various senior management positions at leading multinational companies including Zurich Insurance Group, JD Edwards (merged and acquired by Oracle Corporation), and Hotel Information Systems.

Sandy provided project-management consultancy services to companies in financial services, public services, airlines, apparel, retail, hotels, etc. The service scopes include enterprise resource planning and organisational change solutions, helping clients implement new initiatives and improve business performance. Major clients include: Japan Airlines, Cathay Pacific Catering Services, Tommy Hilfiger, DKNY, Li & Fung, China Insurance Group, QP Group, HKSAR Correction Services Department, Merlin Gerlin, Hallmark Card, HK Land & Property, HK Housing & Society, Hotel Shilla Seoul, Crown Prince Hotel, Mandarin Oriental Hotel, Elizabeth Hotel Singapore, Island Shangri-La Hotel, Hotel Conrad, China World Beijing, etc.