| 授業名 | Strategic Change Management |
|---|---|
| Course Title | Strategic Change Management |
| 担当教員 Instructor Name | Ricardo Lim |
| コード Couse Code | NUC437_N21B |
| 授業形態 Class Type | 講義 Regular course |
| 授業形式 Class Format | Live Virtual |
| 単位 Credits | 2 |
| 言語 Language | EN |
| 科目区分 Course Category | 専門教育科目 / Specialized Subject |
| 学位 Degree | BBA |
| 開講情報 Terms / Location | 2021 UG Nisshin Term4 |
授業の概要 Course Overview
Mission Statementとの関係性 / Connection to our Mission Statement
Change management underlies all innovation and ethical decisions. Without this ability, managers will be unable to explore opportunities, much less make difficult ethical choices.
授業の目的（意義） / Importance of this course
Organizations must respond to a range of mild to bad storms: leadership and technology changes, competition, M&A, COVID crises. Managers must have an arsenal of tools and moves to steer through the storms. This is the essence of change management.
Because Asia is becoming both hub and spoke for global trade and cutthroat competition, change management is acutely needed. This course helps you see these big- and fine-grained drivers, the different tactical and strategic responses, and the dangers underlying change. If change is managed well, organizations will be more shock-proof.
Because Asia is becoming both hub and spoke for global trade and cutthroat competition, change management is acutely needed. This course helps you see these big- and fine-grained drivers, the different tactical and strategic responses, and the dangers underlying change. If change is managed well, organizations will be more shock-proof.
到達目標 / Achievement Goal
N/A
本授業の該当ラーニングゴール Learning Goals
*本学の教育ミッションを具現化する形で設定されています。
LG1 Critical Thinking
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
受講後得られる具体的スキルや知識 Learning Outcomes
Students will be able to,,,
1. Boil change management down to its essence: what tactics and strategies do managers need? When to use them?
2. Understand the drivers and responses of change
3. Know the various change formulas (Gleicher, Kotter, Garvin, Heifetz) and articulate their similarities, differences.
4. Analyze and apply frameworks to real life situations
5. Understand that real life is messy, unique: change formulas guide action, but managers must know when to push and when to hold.
1. Boil change management down to its essence: what tactics and strategies do managers need? When to use them?
2. Understand the drivers and responses of change
3. Know the various change formulas (Gleicher, Kotter, Garvin, Heifetz) and articulate their similarities, differences.
4. Analyze and apply frameworks to real life situations
5. Understand that real life is messy, unique: change formulas guide action, but managers must know when to push and when to hold.
SDGsとの関連性 Relevance to Sustainable Development Goals
Goal 8 働きがいも経済成長も（Decent Work and Economic Growth）
教育手法 Teaching Method
| 教育手法 Teaching Method | % of Course Time | |
|---|---|---|
| インプット型 Traditional | 30 % | |
| 参加者中心型 Participant-Centered Learning | ケースメソッド Case Method | 70 % |
| フィールドメソッド Field Method | 0 % | 合計 Total | 100 % |
事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods
○ Students, expect to spend three hours per week to read and analyze one Harvard Business School case and about 2-3 readings to process each case. I will give guide questions ahead of the case, but students are welcome to push new agendas beyond the questions.
○ Students should expect to do at least one midterm individual and one group final written analysis of case..
○ I will give students mid-course evaluations on class participation.
○ Students should expect to do at least one midterm individual and one group final written analysis of case..
○ I will give students mid-course evaluations on class participation.
授業スケジュール Course Schedule
第1日（Day1）
Case discussion on Tiberg Co. and opening course lecture.●使用するケース
Tiberg Co 487-079-PDF-ENG.Read: Leading Change: Why Transformation Efforts Fail R0701J-PDF-ENG
Read web articles:
1. Gleicher’s (or the updated Gleicher-Dannemiller) formula for change: https://www.businessballs.com/change-management/formula-for-change/
2. https://www.torbenrick.eu/blog/change-managment/12-reasons-why-people-resist-change/
3. (Optional) https://www.entrepreneurshipinabox.com/223/factors-that-causes-resistance-to-organizational-change/
第2日（Day2）
Road to Hell Case 9-480-074●使用するケース
Road to Hell (A)I will distribute Road to Hell (B) 9-480-075 and Road to Hell (C) 9-480-076 cases during classs
第3日（Day3）
Case discussion on Netflix vs.. BLockbuster●使用するケース
Read1. https://www.marketplace.org/2020/09/08/ceo-reed-hastings-on-how-netflix-beat-blockbuster/
2. https://www.drift.com/blog/netflix-vs-blockbuster/
3. https://bettermarketing.pub/how-netflix-destroyed-blockbuster-in-just-6-years-4c5c3006fe3e
Prepare to discuss the two companies in class.
第4日（Day4）
Case discussion: Jess Westerly at Kauflauf GmBH HBS 9-913-527●使用するケース
Case: Jess Westerly at Kauflauf GmBH HBS 9-913-527Read:
1. https://www.accipio.com/eleadership/mod/wiki/prettyview.php?pageid=136
2. https://www.bwbr.com/a-change-coalition-how-strong-teams-create-successful-change-initiatives/
3. (Optional) The setting for this is communities, but the same lessons apply to organizations: https://ctb.ku.edu/en/table-of-contents/assessment/promotion-strategies/start-a-coaltion/main
第5日（Day5）
Case discussion: “Englishization” at Rakuten 9-412-002 (2012)●使用するケース
Prepare Language and Globalization: “Englishization” at Rakuten 9-412-002 (2012)Read: https://www.forbes.com/sites/brentgleeson/2017/03/15/6-principles-for-communicating-a-powerful-vision-for-change/?sh=649f70953097
第6日（Day6）
Case discussion: Ford Motor Company..New Shades of Green Through Soy Foam W13467 (2013)●使用するケース
Prepare Ford Motor Company..New Shades of Green Through Soy Foam W13467 (2013)Read: https://medium.com/swlh/the-big-power-of-small-wins-c7709c9e10af
第7日（Day7）
Case discussion: The Rise and Fall of Blackberry HBSP TB0485-PDF-ENG●使用するケース
Prepare: The Rise and Fall of Blackberry HBSP TB0485-PDF-ENG成績評価方法 Evaluation Criteria
*成績は下記該当項目を基に決定されます。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
○ Written Analysis of Case (WAC)
■ Midterm Individual WAC 20%
■ Final Group WAC 30%
○ Peer Assessment 0%, but used as a basis for bonus individual scores
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
| 講師用内規準拠 Method of Assessment | Weights |
|---|---|
| コールドコール Cold Call | 0 % |
| 授業内での挙手発言 Class Contribution | 50 % |
| クラス貢献度合計 Class Contribution Total | 50 % |
| 予習レポート Preparation Report | 20 % |
| 小テスト Quizzes / Tests | 0 % |
| シミュレーション成績 Simulation | 0 % |
| ケース試験 Case Exam | 0 % |
| 最終レポート Final Report | 30 % |
| 期末試験 Final Exam | 0 % |
| 参加者による相互評価 Peer Assessment | 0 % |
| 合計 Total | 100 % |
評価の留意事項 Notes on Evaluation Criteria
○ Individual Class Participation 50%: I value both quantity and quality of participation. I want to hear your voices, your stories, your opinions, your concerns. Questions are welcome as participation, if they help illuminate difficult concepts for the class. I want to see how critically you can think and how you process your decisions.○ Written Analysis of Case (WAC)
■ Midterm Individual WAC 20%
■ Final Group WAC 30%
○ Peer Assessment 0%, but used as a basis for bonus individual scores
教科書 Textbook
- N/A「N/A」N/A（N/A）
参考文献・資料 Additional Readings and Resource
See day-to-day readings from the web
授業調査に対するコメント Comment on Course Evaluation
N/A
担当教員のプロフィール About the Instructor
Ricardo A. Lim, Ph.D. is a professor at the NUCB Business School and visiting professor at Ritsumeikan APU, Beppu, Japan. He was a former Dean of AIM, former President of the Association of Asia Pacific Business Schools (a consortium of 80 Asian B-schools), founding member of the Global Network to Advance Management at Yale Business School, and Asia-Pacirfic Advisory Council of AACSB. He teaches information systems, statistics, analytics, and design thinking x lean x agile concepts. He has published in the MIS Quarterly and the Journal of Management Information Systems, and serves as Associate Editor for the International Journal of Business and Economics, Taiwan. He currently consults for education and financial services sectors. Before joining academe he was a senior consultant for the Computer Sciences Corporation in Boston and Siemens Computing in Manila. He has a Ph.D. from the U. of Southern California, an MBA from the U. of Virginia, and a B.Com. from McGill University.
Refereed Articles
- (2023) Determinants of Conspicuous Consumption in Smartphones. Asia Pacific Journal of Information Systems 33(3): 2288-5404
- (2023) A Study of Satisfaction and Loyalty for Continuance Intention of Mobile Wallet in India. International Journal of E-Adoption (IJEA) 15(1): 1937-9633
- (2021) Developing and Testing a Smartphone Dependency Scale Assessing Addiction Risk. International Journal of Risk and Contingency Management 10(4): 2160-9624
- (2021) Business Model Innovation: A Study of Empowering Leadership. Creativity and Innovation Management 1467-8691
- (2021) The Effect of Reciprocity on Mobile Wallet Intention: A Study of Filipino Consumers. International Journal of Asian Business and Information Management 12(2): 1947-9638