| 授業名 | Business Logistics Management |
|---|---|
| Course Title | Business Logistics Management |
| 担当教員 Instructor Name | Sandy Wong |
| コード Couse Code | NUC432_N24B |
| 授業形態 Class Type | 講義 Regular course |
| 授業形式 Class Format | On Campus |
| 単位 Credits | 2 |
| 言語 Language | EN |
| 科目区分 Course Category | 専門教育科目 / Specialized Subject |
| 学位 Degree | BBA |
| 開講情報 Terms / Location | 2024 UG Nisshin Term4 |
授業の概要 Course Overview
Misson Statementとの関係性 / Connection to our Mission Statement
Aligning with the NUCB Business School's mission statement, this course aims to nurture innovative, ethical managers who possess a ‘Frontier Spirit’ in managing individuals and teams with professional knowledge, in response to the challenges from contemporary environments. The course emphasizes the importance of developing students' talents and creating applicable knowledge that advances business and society. It strives to educate our students to become innovative and ethical leaders in our globalized society.
授業の目的（意義） / Importance of this course
Business Logistics Management is a comprehensive course designed to provide students with a solid understanding of logistics operations and their strategic importance in managing the flow of goods and services in a business environment. This course aims to equip students with the knowledge and skills necessary to effectively plan, implement, and control business logistics activities to optimize supply chain performance.
[Course Prerequisite]
Students enrolling in this course must have a good understanding of quantitative reasoning and data analysis, including the ability to perform arithmetic operations, solve linear regression , apply probability and statistical concepts. Students will be expected to use MS Excel to collect, analyze, and present data, as well as to build and evaluate forecasting models and optimization techniques relevant to solve business logistics problems.
Students lacking proficiency in these prerequisite quantitative skills may struggle to keep up with the analytical components of this course. It is strongly recommended that such students complete a quantitative reasoning course before enrolling.
[Course Prerequisite]
Students enrolling in this course must have a good understanding of quantitative reasoning and data analysis, including the ability to perform arithmetic operations, solve linear regression , apply probability and statistical concepts. Students will be expected to use MS Excel to collect, analyze, and present data, as well as to build and evaluate forecasting models and optimization techniques relevant to solve business logistics problems.
Students lacking proficiency in these prerequisite quantitative skills may struggle to keep up with the analytical components of this course. It is strongly recommended that such students complete a quantitative reasoning course before enrolling.
到達目標 / Achievement Goal
On successful completion of the course, students are expected to be able to:
- Understand business logistics management principles.
- Apply analytical skills to solve logistics problems.
- Demonstrate effective communication and teamwork in logistics.
- Develop a global perspective on business logistics.
- Understand business logistics management principles.
- Apply analytical skills to solve logistics problems.
- Demonstrate effective communication and teamwork in logistics.
- Develop a global perspective on business logistics.
本授業の該当ラーニングゴール Learning Goals
*本学の教育ミッションを具現化する形で設定されています。
LG1 Critical Thinking
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG6 Managerial Perspectives (BBA)
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG6 Managerial Perspectives (BBA)
受講後得られる具体的スキルや知識 Learning Outcomes
Students will work on case studies and apply quantitative techniques to solve real-world business logistics challenges throughout the course. Proficiency in statistics, spreadsheet modeling, and linear programming is strongly recommended.
On successful completion of the course, students will be able to:
- Gain a deep understanding of logistics management principles and their strategic importance in supply chain operations.
- Apply analytical tools and make data-driven decisions to identify and solve business logistics-related problems to optimize supply chain performance.
- Demonstrate effective communication and teamwork skills in logistics management, collaborating with others to achieve common goals.
- Develop a global perspective on logistics, understanding the impact of globalization on supply chains and the ability to manage global business logistics operations effectively.
On successful completion of the course, students will be able to:
- Gain a deep understanding of logistics management principles and their strategic importance in supply chain operations.
- Apply analytical tools and make data-driven decisions to identify and solve business logistics-related problems to optimize supply chain performance.
- Demonstrate effective communication and teamwork skills in logistics management, collaborating with others to achieve common goals.
- Develop a global perspective on logistics, understanding the impact of globalization on supply chains and the ability to manage global business logistics operations effectively.
SDGsとの関連性 Relevance to Sustainable Development Goals
Goal 4 質の高い教育をみんなに（Quality Education）
教育手法 Teaching Method
| 教育手法 Teaching Method | % of Course Time | |
|---|---|---|
| インプット型 Traditional | 0 % | |
| 参加者中心型 Participant-Centered Learning | ケースメソッド Case Method | 100 % |
| フィールドメソッド Field Method | 0 % | 合計 Total | 100 % |
事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods
The course consists of quantitative case studies, role play, student presentations, and in-class exercises. Classes will focus on the introduction and explanation of key concepts and theories of business logistics management. Contemporary business logistics operations issues and real-life examples will be provided to enhance students’ knowledge and understanding of the spectrum of management. Constructive feedback will be given to students for their in-class activities and presentations when appropriate. Students should possess quantitative and analytical skills, pre-read cases, prepare case questions, and actively participate in in-class discussions to succeed in case studies.
Readings (cases or discussion materials) are provided beforehand and assigned for each class. Participants are required to prepare for at least three hours per case study in this course. The course emphasizes on student active learning through the application of course contents on case studies and in-class discussions. Active participation and preparation are the key requirements for this course. Constructive feedback will be given to students for their in-class discussion and preparation of reports when appropriate.
Readings (cases or discussion materials) are provided beforehand and assigned for each class. Participants are required to prepare for at least three hours per case study in this course. The course emphasizes on student active learning through the application of course contents on case studies and in-class discussions. Active participation and preparation are the key requirements for this course. Constructive feedback will be given to students for their in-class discussion and preparation of reports when appropriate.
授業スケジュール Course Schedule
第1日（Day1）
Logistics management principlesSwitch service suppliers
Supplier selection criteria
QSR logistics management
Challenges and remedies of logistics service failure
●使用するケース
KFC UK Don’t Count your Chickens before they hatch第2日（Day2）
Logistics forecasting modelling techniquesForecast accuracy measure
Techniques and strategies of inventory control
Inventory replenishment strategies
●使用するケース
Chinese Pharmaceuticals (HK) Ltd第3日（Day3）
Logistics operations for perishable goodsOverage and underage cost analysis
Calculate optimal order quantity
Newsvendor model
●使用するケース
Arome Bakery: Replenishment of Fresh Bakery Products第4日（Day4）
Forms of inventoryInventory flows and operations
Economic Order Quantity
EOQ Adjustment
Inventory policy
●使用するケース
Universal Indane: Managing Inventory Flows and Beyond第5日（Day5）
Product flowCapacity analysis
Warehouse layout and design
Project budgeting
●使用するケース
Warehouse Strategy at Volkswagen Group Canada第6日（Day6）
Roles of third-party logisticsLogistics cost analysis
Communication and advanced planning in 3PL
●使用するケース
Tucker Company Worldwide (TCW): Delivering Value in Logistics Services第7日（Day7）
Closed loop supply chain systemForward and reverse logistics
Sell-back program
Best practices for establishing effective collection mechanisms for used products
Key performance indicators (KPIs) for circular business
●使用するケース
IKEA: Becoming A Circular Business成績評価方法 Evaluation Criteria
*成績は下記該当項目を基に決定されます。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
| 講師用内規準拠 Method of Assessment | Weights |
|---|---|
| コールドコール Cold Call | 10 % |
| 授業内での挙手発言 Class Contribution | 40 % |
| クラス貢献度合計 Class Contribution Total | 50 % |
| 予習レポート Preparation Report | 20 % |
| 小テスト Quizzes / Tests | 0 % |
| シミュレーション成績 Simulation | 0 % |
| ケース試験 Case Exam | 0 % |
| 最終レポート Final Report | 30 % |
| 期末試験 Final Exam | 0 % |
| 参加者による相互評価 Peer Assessment | 0 % |
| 合計 Total | 100 % |
評価の留意事項 Notes on Evaluation Criteria
教科書 Textbook
- 「The textbook is not necessary for this course. Relevant course materials will be provided when appropriate.」 （.）
参考文献・資料 Additional Readings and Resource
Additional reading materials will be provided when appropriate.
授業調査に対するコメント Comment on Course Evaluation
N/A. A new course offered in Term 4, 2024.
担当教員のプロフィール About the Instructor
Sandy Wong is a passionate and experienced educator. Sandy received her MBA and Master of Management degree in General Management from Macquarie University Graduate School of Management (MGSM), Australia. She also holds a Postgraduate Diploma in Research and Professional Studies in Education from University of Bristol, UK. Prior to joining NUCB, she had been teaching undergraduate business courses at City University of Hong Kong for over 16 years. Her teaching quality and passion were recognized with a number of teaching excellence and student mentoring awards during her tenure. Her last role with the university was the Programme Leader of the BBA in Business Operations Management programme.
Besides teaching, Sandy actively engaged in liaising and organizing activities with professional bodies and business enterprises to enhance students’ professional development and enrich their learning experiences. With her extensive industry network, she has lined up with senior business executives and leaders from various industries to facilitate the educational, social, and personal growth for students.
（実務経験 Work experience）
Sandy is also a seasoned business practitioner with extensive industry experience in business consulting, executive development, hospitality and services management, and supply chain management in the Asia Pacific region. Prior to her academic career, Sandy served in various senior management positions at leading multinational companies including Zurich Insurance Group, JD Edwards (merged and acquired by Oracle Corporation), and Hotel Information Systems.
Sandy provided project-management consultancy services to companies in financial services, public services, airlines, apparel, retail, hotels, etc. The service scopes include enterprise resource planning and organisational change solutions, helping clients implement new initiatives and improve business performance. Major clients include: Japan Airlines, Cathay Pacific Catering Services, Tommy Hilfiger, DKNY, Li & Fung, China Insurance Group, QP Group, HKSAR Correction Services Department, Merlin Gerlin, Hallmark Card, HK Land & Property, HK Housing & Society, Hotel Shilla Seoul, Crown Prince Hotel, Mandarin Oriental Hotel, Elizabeth Hotel Singapore, Island Shangri-La Hotel, Hotel Conrad, China World Beijing, etc.