シラバス Syllabus

授業名 Intercultural Management
Course Title Intercultural Management
担当教員 Instructor Name Dennis Kelly
科目ナンバリングコード Course Numbering Code
授業形態 Class Type 講義 Regular course
授業形式 Class Format
単位 Credits 2
言語 Language EN
科目区分 Course Category
学位 Degree BBA
開講情報 Terms / Location 2020 UG Nisshin Term3
コード Couse Code NUC426_N20B

授業の概要 Course Overview

Mission Statementとの関係性 / Connection to our Mission Statement

授業の目的(意義) / Importance of this course

Well-informed intercultural management strategies and policies are essential within any modern and progressive organization. Organizations that do this well are usually preferred places of employment and are able to maximize the potential of their workforce in terms of growth, productivity and collaborative organizational culture. This course will explore the fundamental areas of theory and application in relation to the main themes within ‘intercultural management’ including; universal values, cultural dimensions, intercultural competence, managing multicultural teams and intercultural leadership approaches.

学修到達目標 / Achievement Goal


本授業の該当ラーニングゴール Learning Goals

*本学の教育ミッションを具現化する形で設定されています。

LG1 Critical Thinking
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication

受講後得られる具体的スキルや知識 Learning Outcomes


- Students will improve their intercultural competence
- Students will gain knowledge and develop capacity for decision-making in relation to international management approaches
- Students will develop or increase diversity awareness and ethical decision-making capacity for an intercultural work environment
- Students will develop their capacity to create a situationally-located organizational culture that acknowledges and integrates the existing cultures
○ Students will develop their capacity for planning for an effective intercultural work
environment

SDGsとの関連性 Relevance to Sustainable Development Goals

Goal 4 質の高い教育をみんなに(Quality Education)

教育手法 Teaching Method

教育手法 Teaching Method % of Course Time
インプット型 Traditional 10 %
参加者中心型 Participant-Centered Learning ケースメソッド Case Method 90 %
フィールドメソッド Field Method 0 %
合計 Total 100 %

事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods

Phase 1: Assignment: Pre-class assignments (3 hours)
Phase 2: Case Reading: Group discussion (20 min)
Phase 3: Case Reading: Class discussion (60 min)
(break 20 min)
Phase 4: Simulation: Pair online activity (60 min)
Phase 5: Reflection: Students report on their experience and key learnings (20 min)
Phase 6: Concept takeaways according to context: Presentation (Teacher, 15 min)
Phase 7: Assessment - summative: Quiz / short answer task 25 min
Phase 8: Assessment - formative: Feedback provided

授業スケジュール Course Schedule

第1日(Day1)

Course introduction / universal values - identifying impact and establishing values

●使用するケース
Zappos’ Values-Based Culture

第2日(Day2)

Organizational values and cultures in an intercultural context - Identifying, navigating and establishing cultures

●使用するケース
Recruitment and Training at JetBlue Airways

第3日(Day3)

Cultural dimensions - Identifying and managing cultural dimensions of organizations

●使用するケース
Unpacking the Layers of Diversity & Inclusion in Multicultural Teams

第4日(Day4)

Cultural intelligence and competence for intercultural management

●使用するケース
Essilor Korea (A)

第5日(Day5)

Managing intercultural teams

●使用するケース
David Smith: The National Manager's International Problems

第6日(Day6)

Intercultural leadership - Identifying and applying leadership in cross-cultural situations

●使用するケース
Recognizing Leadership Styles

第7日(Day7)

Intercultural Action Planning: Students devise an action plan for setting up an established organization up for success.

成績評価方法 Evaluation Criteria

*成績は下記該当項目を基に決定されます。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
講師用内規準拠 Method of Assessment Weights
コールドコール Cold Call 0 %
授業内での挙手発言 Class Contribution 30 %
クラス貢献度合計 Class Contribution Total 30 %
予習レポート Preparation Report 30 %
小テスト Quizzes / Tests 0 %
シミュレーション成績 Simulation 0 %
ケース試験 Case Exam 0 %
最終レポート Final Report 40 %
期末試験 Final Exam 0 %
参加者による相互評価 Peer Assessment 0 %
合計 Total 100 %

評価の留意事項 Notes on Evaluation Criteria

使用ケース一覧 List of Cases

    ケースは使用しません。

配布教材と教室における電子機器の利用マナーについて Guidelines for Classroom Technology and Proper Use of Course Materials

  1. ケースメソッド教育の中核は、積極的な参加と知識の共有です。この教育を支えるため参加者は授業中の電子機器(例:スマートフォン、ノートパソコン)の使用を制限するよう求められます。許可を得た場合でも、教室内では電子機器は、ケース討議に資する目的でのみ使用してください。授業中は、たとえケース討議に関連していても、検索エンジンや生成AIの使用は避けて下さい。
  2. 配布教材(ケースを含む)は指定された授業への参加以外の目的で利用しないで下さい。著者の権利、著作権、特定情報の機密性を保護するため、許可なく教材を個人や組織(生成AI を含む)に提供することはできません。このルールは、印刷物・電子教材のいずれにも適用されます。
  1. Active participation and shared learning is at the core of the case method learning.Participants are asked to limit their use of electronic devices (e.g., laptops, smartphones) during classroom sessions in support of this model. Even with permission granted, devices should only be used in the classroom in service to the case discussion. Online searches and generative AI tools, even if related to the case discussion, are discouraged while class is in session.
  2. Students are prohibited from using the course materials (including cases) distributed by the university for any purpose other than participation in the designated class.Students must not input, process or test course materials with any artificial intelligence (AI) tools, bots, software, or platforms without the author’s permission. These actions violate the terms of use for the course materials and may also constitute copyright infringement.

教科書 Textbook

  • Remington Abramson N., Moran R. Routledge, 「Managing Cultural Differences - Global Leadership for the 21st Century, 10th Edition (The textbook is not necessary for this course)」Oxon(2018)

参考文献・資料 Additional Readings and Resource

Materials will be shared through Google Classroom as necessary.

授業調査に対するコメント Comment on Course Evaluation

First time teaching at NUCB Undergraduate School

担当教員のプロフィール About the Instructor 


Dennis Kelly is an experienced manager and leader, working across educational sectors in Australia and Japan from secondary to tertiary levels, with extensive knowledge in relation to school planning, staff development and adult training programmes, curriculum design, policy and resource development, intercultural management, student support services, educational administration, and compliance legislation.
• Master of Arts - International Studies, Sydney, University of Technology
• Postgraduate Diploma in Education - Queensland University
• Diploma in Management - Royal Melbourne University of Technology
• Bachelor of Arts - English, History







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