シラバス Syllabus

授業名 Supply Chain Management
Course Title Supply Chain Management
担当教員 Instructor Name Sandy Wong
科目ナンバリングコード Course Numbering Code
授業形態 Class Type 講義 Regular course
授業形式 Class Format On Campus
単位 Credits 2
言語 Language EN
科目区分 Course Category 専門教育科目 / Specialized Subject
学位 Degree BBA
開講情報 Terms / Location 2022 UG Nisshin Term1
コード Couse Code NUC423_N22A

授業の概要 Course Overview

Mission Statementとの関係性 / Connection to our Mission Statement

Aligning with the NUCB Business School's mission statement, this course aims to nurture innovative, ethical managers who possess a ‘Frontier Spirit’ in managing individuals and teams with professional knowledge, in response to the challenges from the contemporary environments.

The course emphasizes the importance on developing students' talents and to create applicable knowledge that advances business and society. It strives to educate our students to become innovative and ethical leaders for our globalized society.

授業の目的(意義) / Importance of this course

The main objective of this course is to understand the Supply Chain Management (SCM) process. SCM is about the movement of materials and information among different firms involved in the value addition process, from the first stage of raw material to distribution of the final product to end customers. We will take an interdisciplinary approach to develop our understanding of supply chain networks by discussing issues from distribution channels, finance, operations management, and logistics. We will discuss the social and ethical responsibilities of managers while dealing with different situations while reinforcing NUCB’s mission of educating innovative and ethical leaders. The course is designed to use case method to explain the theoretical concepts with real-world examples.

学修到達目標 / Achievement Goal


By studying this course, students are expected to be able to:

- Explain the basic concepts of the supply chain management processes.
- Identify the role of supply chain management in the global economy.
- Identify the structure of supply chain networks.
- Evaluate the effectiveness of supply chain performance.

本授業の該当ラーニングゴール Learning Goals

*本学の教育ミッションを具現化する形で設定されています。

LG1 Critical Thinking
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG6 Managerial Perspectives (BBA)

受講後得られる具体的スキルや知識 Learning Outcomes


On successful completion of the course, students will be able to:

- Use an integrated supply chain process thinking to explain the basic concepts of the supply chain management.
- Adopt the supply chain value proposition approach to identify the role of supply chain management in the global economy.
- Construct a global supply chain network design model to collect high quality data, validate the model and determine the structure of supply chain networks.
- Use supply chain key performance metrics to evaluate business performance.

SDGsとの関連性 Relevance to Sustainable Development Goals

Goal 4 質の高い教育をみんなに(Quality Education)

教育手法 Teaching Method

教育手法 Teaching Method % of Course Time
インプット型 Traditional 0 %
参加者中心型 Participant-Centered Learning ケースメソッド Case Method 100 %
フィールドメソッド Field Method 0 %
合計 Total 100 %

事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods

The course contents will include lecture handouts, class presentations, case studies and other discussion materials provided beforehand or brought into the class by the instructor. The format of this course will use case method to emphasize on understanding and evaluation of supply chain issues faced by managers.

Readings (cases or discussion materials) are provided beforehand and assigned for each class. Participants are required to prepare for at least three hours per case study in this course. The course emphasizes on student active learning through application of course contents on case studies and in-class discussions. Active participation and preparation are the key requirements for this course. Constructive feedback will be given to students for their in-class discussion and preparation reports as and when appropriate.

授業スケジュール Course Schedule

第1日(Day1)

- Understanding the supply chain
- Supply chain flows
- Supply chain strategies
- Competitive advantages and key challenges

●使用するケース
Amazon.com: Supply Chain Management (HBP)

第2日(Day2)

- Product quality management
- Outsourcing
- Roles of ethics in supply-chain management
- Crisis Management

●使用するケース
Sanlu’s Melamine-tainted Milk Crisis in China (HBP)

第3日(Day3)

- Distribution networks
- Supply chain network design
- Demand forecasting in supply chain


●使用するケース
Tamago-Ya of Japan: Delivering Lunch Boxes to Your Work (HBP)

第4日(Day4)

- Product distribution
- Warehouse management
- Matching demand and supply
- Supply chain performance management


●使用するケース
CPDN: Improving Supply Chain Resilience (HBP)

第5日(Day5)

- The importance of supply chain decisions
- Supply chain and value chain
- Competitive and supply chain strategies


●使用するケース
Seven-Eleven Japan Co. (HBP)

第6日(Day6)

- Global supply chain networks
- Impact of globalization on supply chain networks
- Risk management in global networks
- Manufacturing hubs around the globe


●使用するケース
Apple Inc.: Managing a Global Supply Chain (HBP)

第7日(Day7)

- Key pillars of sustainability
- Supply chain integration
- Building a sustainable supply chain


●使用するケース
Sustainability at IKEA Group (HBP)

** The case list is tentative and subject to change.

成績評価方法 Evaluation Criteria

*成績は下記該当項目を基に決定されます。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
講師用内規準拠 Method of Assessment Weights
コールドコール Cold Call 0 %
授業内での挙手発言 Class Contribution 50 %
クラス貢献度合計 Class Contribution Total 50 %
予習レポート Preparation Report 20 %
小テスト Quizzes / Tests 0 %
シミュレーション成績 Simulation 0 %
ケース試験 Case Exam 0 %
最終レポート Final Report 30 %
期末試験 Final Exam 0 %
参加者による相互評価 Peer Assessment 0 %
合計 Total 100 %

評価の留意事項 Notes on Evaluation Criteria

Pre-reading of cases and preparation of case questions are expected. Active participation of in-class discussion is crucial for success.

使用ケース一覧 List of Cases

    ケースは使用しません。

配布教材と教室における電子機器の利用マナーについて Guidelines for Classroom Technology and Proper Use of Course Materials

  1. ケースメソッド教育の中核は、積極的な参加と知識の共有です。この教育を支えるため参加者は授業中の電子機器(例:スマートフォン、ノートパソコン)の使用を制限するよう求められます。許可を得た場合でも、教室内では電子機器は、ケース討議に資する目的でのみ使用してください。授業中は、たとえケース討議に関連していても、検索エンジンや生成AIの使用は避けて下さい。
  2. 配布教材(ケースを含む)は指定された授業への参加以外の目的で利用しないで下さい。著者の権利、著作権、特定情報の機密性を保護するため、許可なく教材を個人や組織(生成AI を含む)に提供することはできません。このルールは、印刷物・電子教材のいずれにも適用されます。
  1. Active participation and shared learning is at the core of the case method learning.Participants are asked to limit their use of electronic devices (e.g., laptops, smartphones) during classroom sessions in support of this model. Even with permission granted, devices should only be used in the classroom in service to the case discussion. Online searches and generative AI tools, even if related to the case discussion, are discouraged while class is in session.
  2. Students are prohibited from using the course materials (including cases) distributed by the university for any purpose other than participation in the designated class.Students must not input, process or test course materials with any artificial intelligence (AI) tools, bots, software, or platforms without the author’s permission. These actions violate the terms of use for the course materials and may also constitute copyright infringement.

教科書 Textbook

  • 「The textbook is not necessary for this course. Relevant course materials will be provided when appropriate.」 (.)

参考文献・資料 Additional Readings and Resource

Additional reading materials will be provided as and when appropriate.

授業調査に対するコメント Comment on Course Evaluation

Student participants were motivated and engaged on the case discussion.

担当教員のプロフィール About the Instructor 


Sandy Wong is a passionate and experienced educator. Sandy received her MBA and Master of Management degree in General Management from Macquarie University Graduate School of Management (MGSM), Australia. She also holds a Postgraduate Diploma in Research and Professional Studies in Education from University of Bristol, UK. Prior to joining NUCB, she had been teaching undergraduate business courses at City University of Hong Kong for over 16 years. Her teaching quality and passion were recognized with a number of teaching excellence and student mentoring awards during her tenure. Her last role with the university was the Programme Leader of the BBA in Business Operations Management programme.

Besides teaching, Sandy actively engaged in liaising and organizing activities with professional bodies and business enterprises to enhance students’ professional development and enrich their learning experiences. With her extensive industry network, she has lined up with senior business executives and leaders from various industries to facilitate the educational, social, and personal growth for students.

(実務経験 Work experience)


Sandy is also a seasoned business practitioner with extensive industry experience in business consulting, executive development, hospitality and services management, and supply chain management in the Asia Pacific region. Prior to her academic career, Sandy served in various senior management positions at leading multinational companies including Zurich Insurance Group, JD Edwards (merged and acquired by Oracle Corporation), and Hotel Information Systems.

Sandy provided project-management consultancy services to companies in financial services, public services, airlines, apparel, retail, hotels, etc. The service scopes include enterprise resource planning and organisational change solutions, helping clients implement new initiatives and improve business performance. Major clients include: Japan Airlines, Cathay Pacific Catering Services, Tommy Hilfiger, DKNY, Li & Fung, China Insurance Group, QP Group, HKSAR Correction Services Department, Merlin Gerlin, Hallmark Card, HK Land & Property, HK Housing & Society, Hotel Shilla Seoul, Crown Prince Hotel, Mandarin Oriental Hotel, Elizabeth Hotel Singapore, Island Shangri-La Hotel, Hotel Conrad, China World Beijing, etc.







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