| 授業名 | Stakeholder Management |
|---|---|
| Course Title | Stakeholder Management |
| 担当教員 Instructor Name | Kuok Kei Law |
| コード Couse Code | NUC422_N22A |
| 授業形態 Class Type | 講義 Regular course |
| 授業形式 Class Format | On Campus |
| 単位 Credits | 2 |
| 言語 Language | EN |
| 科目区分 Course Category | 専門教育科目 / Specialized Subject |
| 学位 Degree | BBA |
| 開講情報 Terms / Location | 2022 UG Nisshin Term1 |
授業の概要 Course Overview
Misson Statementとの関係性 / Connection to our Mission Statement
This course is connected to the University's mission of educating innovative and ethical leaders who can apply their knowledge and values to advance business and society.
授業の目的（意義） / Importance of this course
By taking part in this course, participants will deepen their understanding of the business and ethical implications underneath different stakeholder relationships including investors, employees, suppliers, the government, customers, competitors, and competitors. This helps participants better make business and ethically sound decisions to maintain healthy and sustainable relationships with different stakeholder groups.
到達目標 / Achievement Goal
By taking part in this course, participants will be able to consider and balance the interests of different stakeholder groups when making decisions.
本授業の該当ラーニングゴール Learning Goals
*本学の教育ミッションを具現化する形で設定されています。
LG1 Critical Thinking
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG6 Managerial Perspectives (BBA)
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG6 Managerial Perspectives (BBA)
受講後得られる具体的スキルや知識 Learning Outcomes
1. Analyze the interests of different stakeholder groups of an organization.
2. Critically examine the moral elements involved in stakeholder relationships.
3. Relate stakeholder management to business decision-making and business management in general.
2. Critically examine the moral elements involved in stakeholder relationships.
3. Relate stakeholder management to business decision-making and business management in general.
SDGsとの関連性 Relevance to Sustainable Development Goals
Goal 11 住み続けられるまちづくりを（Sustainable Cities and Communities）
教育手法 Teaching Method
| 教育手法 Teaching Method | % of Course Time | |
|---|---|---|
| インプット型 Traditional | 10 % | |
| 参加者中心型 Participant-Centered Learning | ケースメソッド Case Method | 90 % |
| フィールドメソッド Field Method | 0 % | 合計 Total | 100 % |
事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods
Participants should allow at least 3 hours of preparation time per case. There are around 79 pages of main content in total across the six assigned cases.
A laptop computer is required for information research and simulation exercise in class.
Please read the assigned case before each class. Also, please conduct online or media search on the latest situation or outcome of the incident and the company being described in each case.
Final report assignment : Reflective essay.
Assignment outline: Please refer to the instructions posted on Google Classroom.
Deadline : Approximately 1 week after the course has ended.
Submission method : Please submit to Google Classroom.
Feedback: Marked assessment rubrics will be returned to participants.
A laptop computer is required for information research and simulation exercise in class.
Please read the assigned case before each class. Also, please conduct online or media search on the latest situation or outcome of the incident and the company being described in each case.
Final report assignment : Reflective essay.
Assignment outline: Please refer to the instructions posted on Google Classroom.
Deadline : Approximately 1 week after the course has ended.
Submission method : Please submit to Google Classroom.
Feedback: Marked assessment rubrics will be returned to participants.
授業スケジュール Course Schedule
第1日（Day1）
Theme: Relationship with investors.●使用するケース
WeWork: Oil Money and the Challenge of Achieving Carbon Neutrality (Publisher: WDI Publishing at the University of Michigan)第2日（Day2）
Theme: Relationship with suppliers.●使用するケース
Global Sourcing at Nike (Publisher: HBS)第3日（Day3）
Theme: Relationship with employees.●使用するケース
Gender and Free Speech at Google (Publisher: HBS)第4日（Day4）
Theme: Relationship with customers.●使用するケース
JUUL and the Vaping Revolution (Publisher: HBS)第5日（Day5）
Theme: Relationship with competitors.●使用するケース
Airbus vs Boeing (Publisher: HBS)第6日（Day6）
Theme: Relationships with the government and the community.●使用するケース
Fixing Facebook: Fake News, Privacy, and Platform Governance (Publisher: HBS)第7日（Day7）
Theme: Collaborating with multiple stakeholders.●使用するケース
Group Communication and Decision-Making Simulation: Wildfire Mitigation成績評価方法 Evaluation Criteria
*成績は下記該当項目を基に決定されます。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
| 講師用内規準拠 Method of Assessment | Weights |
|---|---|
| コールドコール Cold Call | 0 % |
| 授業内での挙手発言 Class Contribution | 60 % |
| クラス貢献度合計 Class Contribution Total | 60 % |
| 予習レポート Preparation Report | 0 % |
| 小テスト Quizzes / Tests | 0 % |
| シミュレーション成績 Simulation | 0 % |
| ケース試験 Case Exam | 0 % |
| 最終レポート Final Report | 40 % |
| 期末試験 Final Exam | 0 % |
| 参加者による相互評価 Peer Assessment | 0 % |
| 合計 Total | 100 % |
評価の留意事項 Notes on Evaluation Criteria
Preparation before class and active participation in both small group discussion and open class discussion are expected. The final report will be graded by the comprehensiveness and depth of the content.教科書 Textbook
- Nil「Nil」Nil（Nil）
参考文献・資料 Additional Readings and Resource
Additional readings and videos will be distributed and shown in class.
授業調査に対するコメント Comment on Course Evaluation
A simulation exercise is added to the course as suggested by previous participants.
担当教員のプロフィール About the Instructor
Dr. Law is an Associate Professor in the area of management at NUCB Business School. He gained his PhD from City University of Hong Kong. His primary research interests include knowledge management and human resource management. His work has appeared in renowned international journals such as European Management Journal, Human Resource Management Review, and Journal of Knowledge Management. Two of his research work won best-paper and research awards in 2013 and 2016 respectively. At his current university, Dr. Law received Teaching Awards for the academic years 2020/21 (Outstanding), 2021/22, and 2022/23 as well as Research Award for the academic year 2020/21.
（実務経験 Work experience）
Prior to joining NUCB, Dr Law worked at the Open University of Hong Kong, where he started his academic career and rose quickly from Assistant Lecturer to Lecturer to Assistant Professor during his nine years of tenure. He has extensive experiences in delivering business management courses at both the undergraduate and postgraduate levels as well as supervising research and dissertations.
Refereed Articles
- (2024) ‘I am a Scaffolder’: Constructing Safety Knowledge and Machismo in ‘Dirty Work’. Work, Employment and Society
- (2024) Integrating the adapted UTAUT model with moral obligation, trust and perceived risk to predict ChatGPT adoption for assessment support: A survey with students. Computers and Education: Artificial Intelligence 6 2666-920X
- (2023) What Is Next? The Longer-Term Managerial Challenges following COVID-19. Sustainability 15(18):
- (2023) The effect of short-term performance fluctuations on long-term performance: evidence from the English Premier League. Team Performance Management 29(1/2): 1352-7592
- (2022) Application of learning organization 2.0: a case study of Ricoh Ena Forest Japan. The Learning Organization
Refereed Proceedings
- (2017). Knowledge appropriation, justice climate and performance management - A theoretical framework. Proceedings of the British Academy of Management 2017 Conference .British Academy of Management 2017 Conference. 1. 3. University of Warwick
- (2016). Tacit knowledge management of firefighters: An exploratory study on the fire service department in Hong Kong. Proceedings of the 8th International Conference on Innovation and Knowledge Management in Asia Pacific .The 8th International Conference on Innovation and Knowledge Management in Asia Pacific. 1. 3. Ariston Hotel, Kobe
- (2016). Exploring employees' communication behaviors in knowledge sharing: A hierarchal perspective. Proceedings of the 81st Annual Conference of the Association for Business Communication .The 81st Annual Conference of the Association for Business Communication. 1. 3. Albuquerque, New Mexico