| 授業名 | Stakeholder Management |
|---|---|
| Course Title | Stakeholder Management |
| 担当教員 Instructor Name | Kuok Kei Law |
| コード Couse Code | NUC421_N24A |
| 授業形態 Class Type | 講義 Regular course |
| 授業形式 Class Format | On Campus |
| 単位 Credits | 2 |
| 言語 Language | EN |
| 科目区分 Course Category | 専門教育科目 / Specialized Subject |
| 学位 Degree | BBA |
| 開講情報 Terms / Location | 2024 UG Nisshin Term1 |
授業の概要 Course Overview
Misson Statementとの関係性 / Connection to our Mission Statement
This course aligns with the University's mission to cultivate forward-thinking and ethical leaders, empowering them to leverage their expertise and principles to drive progress in both business and society.
授業の目的（意義） / Importance of this course
Engaging in this course enables participants to enhance their comprehension of the business and ethical considerations inherent in various stakeholder relationships, spanning investors, suppliers, employees, customers, and government entities. Such insights empower participants to make informed and ethically responsible decisions, fostering the maintenance of robust and sustainable relationships across diverse stakeholder groups.
到達目標 / Achievement Goal
Participating in this course equips individuals to thoughtfully weigh and harmonize the interests of various stakeholder groups when making decisions.
本授業の該当ラーニングゴール Learning Goals
*本学の教育ミッションを具現化する形で設定されています。
LG1 Critical Thinking
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG6 Managerial Perspectives (BBA)
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG6 Managerial Perspectives (BBA)
受講後得られる具体的スキルや知識 Learning Outcomes
1. Evaluate the interests of diverse stakeholder groups within an organization.
2. Thoughtfully assess the ethical components inherent in stakeholder relationships.
3. Connect stakeholder management to both business decision-making and general business management principles.
2. Thoughtfully assess the ethical components inherent in stakeholder relationships.
3. Connect stakeholder management to both business decision-making and general business management principles.
SDGsとの関連性 Relevance to Sustainable Development Goals
Goal 11 住み続けられるまちづくりを（Sustainable Cities and Communities）
教育手法 Teaching Method
| 教育手法 Teaching Method | % of Course Time | |
|---|---|---|
| インプット型 Traditional | 10 % | |
| 参加者中心型 Participant-Centered Learning | ケースメソッド Case Method | 90 % |
| フィールドメソッド Field Method | 0 % | 合計 Total | 100 % |
事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods
Participants are advised to allocate a minimum of 3 hours for preparation per case. The five assigned cases collectively contain approximately 60 pages of main content.
A laptop computer is essential for conducting information research and participating in simulation exercises during class. Participants must attend the final two classes to participate in an assessed simulation exercise.
Feedback for both pre-class and post-class tasks will be provided during open class discussions.
A laptop computer is essential for conducting information research and participating in simulation exercises during class. Participants must attend the final two classes to participate in an assessed simulation exercise.
Feedback for both pre-class and post-class tasks will be provided during open class discussions.
授業スケジュール Course Schedule
第1日（Day1）
Theme: Relationship with investorsMain contents: The ethical grey areas that often arise in investment decisions; the difference between legal and ethical; shareholder perspective vs stakeholder perspective.
●使用するケース
Invest or Take: A Venture Capitalist's Ethical Dilemma (Content ID: W16319 / Publisher: Ivey)第2日（Day2）
Theme: Relationship with suppliersMain contents: The responsibilities of companies and managers for harms that arise in their supply chain; responses to address harms in the supply chain; integrate responsibilities and responses into a company's operations, business model, and strategy.
●使用するケース
Global Sourcing at Nike (Content ID: 9-619-008 / Publisher: HBS)第3日（Day3）
Theme: Relationship with employeesMain contents: Managerial responsibilities and approaches for creating and nurturing a work environment that promotes diversity and inclusion, and is equitable, fair, and psychologically safe for all employees.
●使用するケース
Gender and Free Speech at Google (Content ID: 9-318-085 / Publisher: HBS)第4日（Day4）
Theme: Relationships with customers and societyMain contents: The responsibilities of companies that produce products with both beneficial and harmful attributes; tensions that leaders face between their fiduciary duty to create sustainable economic value and their responsibilities to customers and society.
●使用するケース
JUUL and the Vaping Revolution (Content ID: 9-619-006 / Publisher: HBS)第5日（Day5）
Theme: Relationship with the governmentMain contents: Managerial dilemma involving in right-versus-right decisions; different commitments as a company leader; businesses' compliance with legislator's requests.
●使用するケース
Building a "Backdoor" to the iPhone: An Ethical Dilemma (Content ID: W16245 / Publisher: IVEY)第6日（Day6）
Simulation exerciseTheme: Communication and negotiation with different stakeholders
●使用するケース
Group Communication and Decision-Making Simulation: Wildfire Mitigation (Product ID: FO0001-HTM-ENG / Publisher: HBP)第7日（Day7）
Simulation exerciseTheme: Communication and negotiation with different stakeholders
●使用するケース
Group Communication and Decision-Making Simulation: Wildfire Mitigation (Product ID: FO0001-HTM-ENG / Publisher: HBP)成績評価方法 Evaluation Criteria
*成績は下記該当項目を基に決定されます。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
| 講師用内規準拠 Method of Assessment | Weights |
|---|---|
| コールドコール Cold Call | 0 % |
| 授業内での挙手発言 Class Contribution | 60 % |
| クラス貢献度合計 Class Contribution Total | 60 % |
| 予習レポート Preparation Report | 10 % |
| 小テスト Quizzes / Tests | 10 % |
| シミュレーション成績 Simulation | 20 % |
| ケース試験 Case Exam | 0 % |
| 最終レポート Final Report | 0 % |
| 期末試験 Final Exam | 0 % |
| 参加者による相互評価 Peer Assessment | 0 % |
| 合計 Total | 100 % |
評価の留意事項 Notes on Evaluation Criteria
Preparation before class and active participation in both small group discussion and open class discussion are expected.教科書 Textbook
- Nil「Nil」Nil（Nil）
参考文献・資料 Additional Readings and Resource
Additional readings and videos will be distributed in class.
授業調査に対するコメント Comment on Course Evaluation
Two out of the assigned cases have been replaced with shorter ones.
担当教員のプロフィール About the Instructor
Dr. Law is an Associate Professor in the area of management at NUCB Business School. He gained his PhD from City University of Hong Kong. His primary research interests include knowledge management and human resource management. His work has appeared in renowned international journals such as European Management Journal, Human Resource Management Review, and Journal of Knowledge Management. Two of his research work won best-paper and research awards in 2013 and 2016 respectively. At his current university, Dr. Law received Teaching Awards for the academic years 2020/21 (Outstanding), 2021/22, and 2022/23 as well as Research Award for the academic year 2020/21.
（実務経験 Work experience）
Prior to joining NUCB, Dr Law worked at the Open University of Hong Kong, where he started his academic career and rose quickly from Assistant Lecturer to Lecturer to Assistant Professor during his nine years of tenure. He has extensive experiences in delivering business management courses at both the undergraduate and postgraduate levels as well as supervising research and dissertations.
Refereed Articles
- (2024) ‘I am a Scaffolder’: Constructing Safety Knowledge and Machismo in ‘Dirty Work’. Work, Employment and Society
- (2024) Integrating the adapted UTAUT model with moral obligation, trust and perceived risk to predict ChatGPT adoption for assessment support: A survey with students. Computers and Education: Artificial Intelligence 6 2666-920X
- (2023) What Is Next? The Longer-Term Managerial Challenges following COVID-19. Sustainability 15(18):
- (2023) The effect of short-term performance fluctuations on long-term performance: evidence from the English Premier League. Team Performance Management 29(1/2): 1352-7592
- (2022) Application of learning organization 2.0: a case study of Ricoh Ena Forest Japan. The Learning Organization
Refereed Proceedings
- (2017). Knowledge appropriation, justice climate and performance management - A theoretical framework. Proceedings of the British Academy of Management 2017 Conference .British Academy of Management 2017 Conference. 1. 3. University of Warwick
- (2016). Tacit knowledge management of firefighters: An exploratory study on the fire service department in Hong Kong. Proceedings of the 8th International Conference on Innovation and Knowledge Management in Asia Pacific .The 8th International Conference on Innovation and Knowledge Management in Asia Pacific. 1. 3. Ariston Hotel, Kobe
- (2016). Exploring employees' communication behaviors in knowledge sharing: A hierarchal perspective. Proceedings of the 81st Annual Conference of the Association for Business Communication .The 81st Annual Conference of the Association for Business Communication. 1. 3. Albuquerque, New Mexico