シラバス Syllabus

授業名 Intercultural Management
Course Title Intercultural Management
担当教員 Instructor Name Dennis Kelly
コード Couse Code NUC409_N21A
授業形態 Class Type 講義 Regular course
授業形式 Class Format Live Virtual
単位 Credits 2
言語 Language EN
科目区分 Course Category 専門教育科目 / Specialized Subject
学位 Degree BBA
開講情報 Terms / Location 2021 UG Nisshin Term1

授業の概要 Course Overview


Well-informed intercultural management strategies and policies are essential within any modern and progressive organisation. Organisations that are able to maximise the potential of their workforce via an inclusive culture and practices, combined with effective organisation and leadership are usually preferred places of employment and successful businesses. The skills and knowledge gained via this course assists students to innovate in the workplace from within a sound ethical operational framework and bridge cultural barriers.
This course will explore the fundamental areas of theory and application in relation to the main themes within ‘intercultural management’ including; universal values, cultural dimensions, intercultural competence, managing teams and intercultural leadership approaches. Students will apply this learning pragmatically to enhance their capacity to manage and lead productively in multi-cultural environments.
Students will gain knowledge and develop capacity for planning and decision-making in relation to international management and leadership approaches.

本授業の該当ラーニングゴール Learning Goals

*本学の教育ミッションを具現化する形で設定されています。

LG1 Critical Thinking
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG6 Managerial Perspectives (BBA)
LG7 International Perspectives (BA)

受講後得られる具体的スキルや知識 Learning Outcomes


- Students will improve their intercultural competence
- Students will develop or increase diversity awareness and ethical decision-making capacity for an intercultural work environment
- Students will develop their capacity to create a situationally-located organisational culture that acknowledges and integrates the existing cultures
- Students will develop their capacity for planning for an effective intercultural work environment

SDGsとの関連性 Relevance to Sustainable Development Goals

Goal 10 人や国の不平等をなくそう(Reduced Inequality)

教育手法 Teaching Method

教育手法 Teaching Method % of Course Time
インプット型 Traditional 10 %
参加者中心型 Participant-Centered Learning ケースメソッド Case Method 90 %
フィールドメソッド Field Method 0 %
合計 Total 100 %

学習方法、レポート、課題に対するフィードバック方法 Course Approach, Report, Feedback methods

Phase 1: Assignment: Pre-class assignments (120 min)
Phase 2: Case Reading: Group discussion (30 min)
Phase 3: Case Reading: Class discussion (70 min)
(Break 20 min)
Phase 4: Concept introduction: Presentation and discussion (Teacher led, 15-20 min)
Phase 5: Concept application: Group and class discussions, simulations or presentations (40 min)
Phase 7: Reflections & formative/summative assessment task (30 min)
Note: Times are indicative and may vary depending on the case, task and objectives.

授業スケジュール Course Schedule

第1日(Day1)

Course introduction / universal values and organisational culture - identifying impact and establishing values


●使用するケース
Zappos’ Values-Based Culture 412-060-1

第2日(Day2)

Organisational values and cultures in an intercultural context - Identifying, navigating and establishing cultures

●使用するケース
Recruitment and Training at JetBlue Airways 410-026-1

第3日(Day3)

Cultural dimensions - Identifying and managing cultural dimensions of organisations

●使用するケース
Unpacking the Layers of Diversity & Inclusion in Multicultural Teams 420-0079-1

第4日(Day4)

Cultural intelligence and competence for intercultural management

●使用するケース
Essilor Korea (A) 409-037-1

第5日(Day5)

Managing intercultural teams

●使用するケース
David Smith: The National Manager's International Problems - 409-082-1

第6日(Day6)

Intercultural leadership - Identifying and applying leadership in cross-cultural situations

●使用するケース
Recognising Leadership Styles - 419-0181-1
Leadership Styles - 413-0140-1 (Teacher distributed - not for pre-class distribution)

第7日(Day7)

Intercultural Management Action Planning: Collaborate in groups to devise and present an Intercultural Management Action Plan for setting up an organisation up for success based on approaches to intercultural management.

●使用するケース
In class assessment task

成績評価方法 Evaluation Criteria

*成績は下記該当項目を基に決定されます。
講師用内規準拠 Method of Assessment Weights
予習レポート Preparation Report 0 %
コールドコール Cold Call 0 %
授業内での挙手発言 Class Contribution 30 %
ケース試験 Case Exam 0 %
参加者による相互評価 Peer Assessment 0 %
シミュレーション成績 Simulation 0 %
小テスト Quizzes / Tests 30 %
最終レポート Final Report 0 %
期末試験 Final Exam 40 %
合計 Total 100 %

評価の留意事項 Notes on Evaluation Criteria

- Class Contribution: Students will be assessed weekly based on the quality of their contribution to the class. (Criteria supplied in the first class)
- Quizzes/Tests: Assessment tasks will be assigned weekly as a part of each class with each task contributing to the final quiz/test percentage
- Final Exam: Students will collaborate in groups to devise and present an Intercultural Management Action Plan for setting up an organisation up for success based on approaches to intercultural management. (Criteria supplied in advance of the final exam)

使用ケース一覧 List of Cases

    ケースは使用しません。

教科書 Textbook

  • Remington Abramson N., Moran R.「Managing Cultural Differences - Global Leadership for the 21st Century, 10th Edition, 2018 (Not required)」Oxon(2018)

参考文献・資料 Additional Readings and Resource

Remington Abramson N., Moran R. Routledge, Managing Cultural Differences - Global Leadership for the 21st Century, 10th Edition, 2018 (Not required)

授業調査に対するコメント Comment on Course Evaluation

- Active class participation
- Teacher helped us if we encountered a problem
- Cases were quite interesting
- Great course with good instructor. Hope my other peers are able to take this course next year!
- The class was overall very informative and very positive. Loved the class and the teacher. The teacher has personally helped me to be vocal during class which was a very big positive part.
- It was hard to understand at first, which made it hard to contribute to classes, but after a while, using the theories we learned, it was very informative. It has allowed me to have opinions on the intercultural management.

担当教員のプロフィール About the Instructor 


Dennis Kelly is an experienced manager and leader, working across educational sectors in Australia and Japan from secondary to tertiary levels, with extensive knowledge in relation to school planning, staff development and adult training programmes, curriculum design, policy and resource development, intercultural management, student support services, educational administration, and compliance legislation.
• Master of Arts - International Studies, Sydney, University of Technology
• Postgraduate Diploma in Education - Queensland University
• Diploma in Management - Royal Melbourne University of Technology
• Bachelor of Arts - English, History







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