| 授業名 | Diversity Management（INTERNATIONAL BUSINESS STUDIES） |
|---|---|
| Course Title | Diversity Management（INTERNATIONAL BUSINESS STUDIES） |
| 担当教員 Instructor Name | Anthony Townley |
| 授業形態 Class Type | 講義 Regular course |
| 授業形式 Class Format | On Campus |
| 単位 Credits | 2 |
| 言語 Language | EN |
| 学位 Degree | BSc |
| 開講情報 Terms / Location | 2026 UG Nisshin Term3 |
| コード Couse Code | NUC017_N26B |
授業の概要 Course Overview
Mission Statementとの関係性 / Connection to our Mission Statement
The "Case Method" is the principal learning methodology used in the GBBA program at NUCB. Case method is a learning methodology built on learning by doing and which aims to prepare students for strategic decision-making in companies through the practice of real situations. Case method promotes increased content knowledge and higher-order thinking skills such as critical thinking and analysis as well as positive attitudes towards learning as a critical part of the Frontier Spirit at NUCB.
授業の目的（意義） / Importance of this course
The Diversity Management course examines challenges and solutions in making work environments more diverse and inclusive. Diverse management involves implementing policies and initiatives throughout in an organization to promote equity and unlock the benefits of an inclusive workplace. The benefits of diversity can be improved collaboration, innovative problem-solving, higher customer satisfaction, higher bottom-line profits, and easier entrance into new markets. Diversity initiatives and policies also impact mission-critical aspects of a business, including hiring, development, management selection, and promotions.
学修到達目標 / Achievement Goal
With diversity becoming increasingly crucial to global business, this course is designed to help students understand ways to use diversity management as a strategy to effectively manage diversity throughout a company in their professional lives.
本授業の該当ラーニングゴール Learning Goals
*本学の教育ミッションを具現化する形で設定されています。
LG1 Critical Thinking
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG5 Business Perspectives (BSc)
LG6 Managerial Perspectives (BBA)
LG7 International Perspectives (BA)
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG5 Business Perspectives (BSc)
LG6 Managerial Perspectives (BBA)
LG7 International Perspectives (BA)
受講後得られる具体的スキルや知識 Learning Outcomes
Students are expected to understand and apply the key concepts that are required to manage diversity in the workplace to class discussions and written assessment, which means building and maintaining a team of people who have different backgrounds, experiences, and perspectives.
SDGsとの関連性 Relevance to Sustainable Development Goals
Goal 4 質の高い教育をみんなに（Quality Education）
教育手法 Teaching Method
| 教育手法 Teaching Method | % of Course Time | |
|---|---|---|
| インプット型 Traditional | 30 % | |
| 参加者中心型 Participant-Centered Learning | ケースメソッド Case Method | 70 % |
| フィールドメソッド Field Method | 0 % | 合計 Total | 100 % |
事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods
Case readings are assigned for each class. Students are expected to commit at least three (3) hours to carefully read the assigned material before classes and prepare to offer meaningful questions and discussion during class. Students should come to class with questions and comments already prepared in order to be best prepared to positively contribute. In addition, students should be ready to explain their ideas, and listen and respond to the ideas of others both during group work and class discussions. Active learning requires that each student be ready to articulate and support his or her own ideas.
Students will receive instruction for all written assessment to assist them with the development of their writing skills and the coherent organization of documents. Each class will also conclude with oral feedback that reflects on student participation in group activities and class discussion.
Students will receive instruction for all written assessment to assist them with the development of their writing skills and the coherent organization of documents. Each class will also conclude with oral feedback that reflects on student participation in group activities and class discussion.
授業スケジュール Course Schedule
第1日（Day1）
We will examine the initiatives of the National Heritage Board of the Government of Singapore to promote heritage and multiculturalism at a national organisation level.●使用するケース
"Fostering multiculturalism and harmony: The Singapore Approach," Singapore Management University.第2日（Day2）
We will examine how a consulting firm deals with acrimonious staff relations around racial issues.●使用するケース
"Managing diversity at Spencer Owens & Co. (A) and Cityside Financial Services (B)," Harvard Business School.第3日（Day3）
We will follow the initiatives of Songtradr to advance gender equality, not only within the company, but also in the music industry more broadly.●使用するケース
"Songtradr: Balancing the mix in the music industry," Ivey Publishing.第4日（Day4）
We will discus diversity, equity and inclusion in marketing, brands and brand positioning for the leading lingerie company Victoria's Secret & Co.●使用するケース
"Victoria Secret: Diversity, equity and inclusion in marketing," Ivey Publishing.第5日（Day5）
Based on the experiences of an Indian confectionary and dried fruits company, we will gain insights into ethnic issues that require diversity management practices to resolve workplace conflict.●使用するケース
"Pak Sweets: Managing a diverse workforce," Ivey Publishing.第6日（Day6）
We will examine the diversity management practices of Carlos Ghosn; a Brazlian-Lebanese-French national who is both celebrated and maligned for his role as CEO for Nissan Motor Corporation in Japan.●使用するケース
"Carlos Ghosn: The rise and fall of an automobile legend (A) and (B)," Singapore Management University.第7日（Day7）
Based on the actual experiences of an American toy company, we will examine who should lead Prime's move into Asian markets as a crucial function of diversity management.●使用するケース
Diversity in a global context: Making the right hire to lead Asia," The University of Hong Kong.成績評価方法 Evaluation Criteria
*成績は下記該当項目を基に決定されます。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
| 講師用内規準拠 Method of Assessment | Weights |
|---|---|
| コールドコール Cold Call | 15 % |
| 授業内での挙手発言 Class Contribution | 55 % |
| クラス貢献度合計 Class Contribution Total | 70 % |
| 予習レポート Preparation Report | 10 % |
| 小テスト Quizzes / Tests | 0 % |
| シミュレーション成績 Simulation | 0 % |
| ケース試験 Case Exam | 0 % |
| 最終レポート Final Report | 20 % |
| 期末試験 Final Exam | 0 % |
| 参加者による相互評価 Peer Assessment | 0 % |
| 合計 Total | 100 % |
定期試験 Final Exam
なし（全てケース授業/Fully Case Method）評価の留意事項 Notes on Evaluation Criteria
30% of the course grade is awarded for written reports and students will receive written feedback for the Preparation Report to assist students with the development of their writing skills and the coherent organization of documents. Students will be instructed about what is expected in terms of content and rhetorical organization for all written assessment as explained in relevant grading rubrics.配布教材と教室における電子機器の利用マナーについて Guidelines for Classroom Technology and Proper Use of Course Materials
- ケースメソッド教育の中核は、積極的な参加と知識の共有です。この教育を支えるため参加者は授業中の電子機器（例：スマートフォン、ノートパソコン）の使用を制限するよう求められます。許可を得た場合でも、教室内では電子機器は、ケース討議に資する目的でのみ使用してください。授業中は、たとえケース討議に関連していても、検索エンジンや生成AIの使用は避けて下さい。
- 配布教材（ケースを含む）は指定された授業への参加以外の目的で利用しないで下さい。著者の権利、著作権、特定情報の機密性を保護するため、許可なく教材を個人や組織（生成AI を含む）に提供することはできません。このルールは、印刷物・電子教材のいずれにも適用されます。
- 詳細は「教室における電子機器の利用マナー・教材の適切な利用に関するガイドライン」を確認のうえ、教員の指示に従い、責任をもって遵守してください。
- Active participation and shared learning is at the core of the case method learning.Participants are asked to limit their use of electronic devices (e.g., laptops, smartphones) during classroom sessions in support of this model. Even with permission granted, devices should only be used in the classroom in service to the case discussion. Online searches and generative AI tools, even if related to the case discussion, are discouraged while class is in session.
- Students are prohibited from using the course materials (including cases) distributed by the university for any purpose other than participation in the designated class.Students must not input, process or test course materials with any artificial intelligence (AI) tools, bots, software, or platforms without the author’s permission. These actions violate the terms of use for the course materials and may also constitute copyright infringement.
- Please refer to the "Classroom Technology Guidelines / Guidelines for Properly Using Course Materials” for details, and follow the instructor’s directions. You are expected to comply with these guidelines responsibly.
教科書 Textbook
- N/A「N/A」N/A（N/A）
参考文献・資料 Additional Readings and Resource
Additional materials will be supplied by the professor.
授業調査に対するコメント Comment on Course Evaluation
New course.
担当教員のプロフィール About the Instructor
Anthony Townley completed his Master (MA) and Doctoral (PhD) degrees in Applied Linguistics at Macquarie University (Sydney, Australia). Anthony previously completed a Bachelor of Laws (LLB) at Queensland University of Technology (Brisbane, Australia) and a Bachelor of Arts in Modern Asian Studies (BA) at Griffith University (Brisbane, Australia).
Anthony has accumulated 25 years of varied professional work experience, most recently as the Director of Academic Writing at at Koç University in Istanbul. He has also worked as a commercial lawyer in Sydney and as an English language instructor, in a variety of teaching and administrative roles in Australia, Turkey and Japan. His special teaching areas include: English for Specific Purposes (ESP), Academic Writing, Legal Writing and English as a Foreign Language (EFL) and he is currently undertaking sociolinguistic research of legal/business discourse practices in Japan.
（実務経験 Work experience）
Professor, Nagoya University of Commerce and Business (2018 - present).
Director of Academic Writing Program, Koç University, Istanbul (2015 – 2017)
Academic Writing & Legal Writing Instructor, Koç University, Istanbul (2009 – 2017).
Academic Writing Consultant, Open Society Foundation, New York (2008 - 2017).
In-House Commercial Lawyer, TeleResources Engineering, Sydney (2006 – 2008).
EFL Language Instructor, Morioka English Academy, Iwate Japan (2002 – 2004).
Commercial Lawyer, Corrs, Chambers, Westgarth, Sydney (2000 – 2002).
Refereed Articles
- (2025) Inclusive Diverse Learning Environments at the Forefront of Internationalization in Higher Education: A Case Study of International Student Experiences at a Private Business University in Japan. Forum of International Development Studies 2189-9126
- (2024) A scaffolded speaking and writing ELP course for commercial lawyers: an action research case study from an undergraduate law school in Istanbul. Journal of English for Academic Purposes
- (2023) International Merger and Acquisition: A Site of Interdisciplinary and Intertextual Discourse Activity. Business and Professional Communication Quarterly 2329-4906
- (2022) The Use of a Multi-Perspectival Research Model for a Discourse Study of M&A Commercial Law Practice. Journal of Applied Linguistics and Language Research 9(1): 2376-760X
- (2022) The use of discourse expertise to control the provision of legal services and establish discursive hegemony in commercial law practice: a case study from Europe. International Journal of Legal Discourse 2364-883X
Refereed Proceedings
- (2024). A scaffolded speaking and writing ELP course for commercial lawyers: An action research case study from an undergraduate law school in Istanbul. International Association of Applied Linguistics .21st AILA World Congress 2024. 1. 2. Kuala Lumpur
- (2019). It Doesn’t Always Pay to be Polite in Business: the Discourse Realities of Facework and Im/politeness Discourse Strategies in Contract Negotiation using Email Communication. Proceedings of the Third JALT Business Communication SIG Conference .It doesn’t always pay to be polite in business: the discourse realities of facework and im/politeness discourse strategies in contract negotiation using email communication. 1. 2. Toyo University, Tokyo