| 授業名 | High Reliability Organizations |
|---|---|
| Course Title | High Reliability Organizations |
| 担当教員 Instructor Name | Ricardo Lim |
| コード Couse Code | EST101_G24T |
| 授業形態 Class Type | 講義 Regular course |
| 授業形式 Class Format | On Campus |
| 単位 Credits | 1 |
| 言語 Language | EN |
| 科目区分 Course Category | 入門科目0系 / Pre |
| 学位 Degree | Exed |
| 開講情報 Terms / Location | 2024 GSM Tokyo Spring |
授業の概要 Course Overview
Misson Statementとの関係性 / Connection to our Mission Statement
Exploration of frontiers means that organizations and managers must work in VUCA environments. VUCA means that while we can foresee possibilities, we must be ready to execute and cope with disasters. This is the context of HRO.
授業の目的（意義） / Importance of this course
HRO means exploring takes new ways of thinking, organizing, engaging in a “wicked” world. How can organizations plan for a complex and uncertain environment? How can they think and build organizational resilience? How can they build reserves of organizational knowledge?
到達目標 / Achievement Goal
Students will learn Critical thinking, Effective communication, and take on a global perspective.
本授業の該当ラーニングゴール Learning Goals
*本学の教育ミッションを具現化する形で設定されています。
LG1 Critical Thinking
LG4 Effective Communication
LG7 Global Perspective (GLP)
LG4 Effective Communication
LG7 Global Perspective (GLP)
受講後得られる具体的スキルや知識 Learning Outcomes
By the end of the course, stuents should learn how to
1. Recognize the symptoms and consequences of man-made and natural disasters.
2. Prepare robust internal practices to mitigate disaster effects.
3. Build organizational learning and creativity.
1. Recognize the symptoms and consequences of man-made and natural disasters.
2. Prepare robust internal practices to mitigate disaster effects.
3. Build organizational learning and creativity.
SDGsとの関連性 Relevance to Sustainable Development Goals
Goal 4 質の高い教育をみんなに（Quality Education）
教育手法 Teaching Method
| 教育手法 Teaching Method | % of Course Time | |
|---|---|---|
| インプット型 Traditional | 0 % | |
| 参加者中心型 Participant-Centered Learning | ケースメソッド Case Method | 100 % |
| フィールドメソッド Field Method | 0 % | 合計 Total | 100 % |
事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods
There are no prerequisites other than reading the assigned cases. There will be a final paper due one week after the class ends.
授業スケジュール Course Schedule
第1日（Day1）
1 Reliable OrganizationsWatch:
1.a https://www.youtube.com/watch?v=2mnuQkmywrc
1,b https://www.youtube.com/watch?v=4MferspAuv4
Read： https://blog.kainexus.com/improvement-disciplines/hro/5-principles
2 Grit and Resilience
Case： Resilience in Business UV 7118
3 Topic: Mindfulness
Cases：
3.a. “Miracle on the Hudson” (A) : Landing US Air Flight Airways 1549 HKS 713
3.b. “Miracle on the Hudson” (B) : Rescuing Passengers and Raising the Plane HKS 714
Read Building Organizational Resilience R2006B
4 Scenario planning
Read A Note on Scenario Planning 9-306-003
●使用するケース
Resilience in Business UV 7118Building Organizational Resilience R2006B
Miracle on the Hudson (A) : Landing US Air Flight Airways 1549 HKS 713
Miracle on the Hudson (B) : Rescuing Passengers and Raising the Plane HKS 714
A Note on Scenario Planning 9-306-003
第2日（Day2）
5. Scenario planning continued6. The Lean-Agile movement
Watch:
6.a. What are agile, lean, and design thinking? https://www.youtube.com/watch?v=_4VPfmtwRac
7. Agility in action
Read: FNB House Hackathons W19152 (Ivey Publishing)
●使用するケース
FNB House Hackathons W19152 (Ivey Publishing)成績評価方法 Evaluation Criteria
*成績は下記該当項目を基に決定されます。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
| 講師用内規準拠 Method of Assessment | Weights |
|---|---|
| コールドコール Cold Call | 0 % |
| 授業内での挙手発言 Class Contribution | 70 % |
| クラス貢献度合計 Class Contribution Total | 70 % |
| 予習レポート Preparation Report | 0 % |
| 小テスト Quizzes / Tests | 0 % |
| シミュレーション成績 Simulation | 0 % |
| ケース試験 Case Exam | 0 % |
| 最終レポート Final Report | 30 % |
| 期末試験 Final Exam | 0 % |
| 参加者による相互評価 Peer Assessment | 0 % |
| 合計 Total | 100 % |
評価の留意事項 Notes on Evaluation Criteria
I will reward in-class contributions during case discussions. These include starting the case, summarizing others’ viewpoints, creating debate with others, concluding. I like good questions and how you clarify difficult concepts. I like active group participation, but participation must be positive, building, and collaborative—not attacking or criticizing.教科書 Textbook
- 配布資料
参考文献・資料 Additional Readings and Resource
Additional, optional readings
1. Shell’s scenario planning resources are available at https://www.shell.com/energy-and-innovation/the-energy-future/scenarios/what-are-scenarios.html.
2. https://saylordotorg.github.io/text_international-business/s12-05-scenario-planning-and-analysis.html
3. https://www.futurist.com/wp-content/uploads/2015/08/ScenarioPlanning-Introduction-Copy.pdf
1. Shell’s scenario planning resources are available at https://www.shell.com/energy-and-innovation/the-energy-future/scenarios/what-are-scenarios.html.
2. https://saylordotorg.github.io/text_international-business/s12-05-scenario-planning-and-analysis.html
3. https://www.futurist.com/wp-content/uploads/2015/08/ScenarioPlanning-Introduction-Copy.pdf
授業調査に対するコメント Comment on Course Evaluation
This is the fourth time iI have offered this course. The general perception was positive, with class ratings of > 4,5
担当教員のプロフィール About the Instructor
Ricardo A. Lim, Ph.D. is a professor at the NUCB Business School and visiting professor at Ritsumeikan APU, Beppu, Japan. He was a former Dean of AIM, former President of the Association of Asia Pacific Business Schools (a consortium of 80 Asian B-schools), founding member of the Global Network to Advance Management at Yale Business School, and Asia-Pacirfic Advisory Council of AACSB. He teaches information systems, statistics, analytics, and design thinking x lean x agile concepts. He has published in the MIS Quarterly and the Journal of Management Information Systems, and serves as Associate Editor for the International Journal of Business and Economics, Taiwan. He currently consults for education and financial services sectors. Before joining academe he was a senior consultant for the Computer Sciences Corporation in Boston and Siemens Computing in Manila. He has a Ph.D. from the U. of Southern California, an MBA from the U. of Virginia, and a B.Com. from McGill University.
Refereed Articles
- (2023) Determinants of Conspicuous Consumption in Smartphones. Asia Pacific Journal of Information Systems 33(3): 2288-5404
- (2023) A Study of Satisfaction and Loyalty for Continuance Intention of Mobile Wallet in India. International Journal of E-Adoption (IJEA) 15(1): 1937-9633
- (2021) Developing and Testing a Smartphone Dependency Scale Assessing Addiction Risk. International Journal of Risk and Contingency Management 10(4): 2160-9624
- (2021) Business Model Innovation: A Study of Empowering Leadership. Creativity and Innovation Management 1467-8691
- (2021) The Effect of Reciprocity on Mobile Wallet Intention: A Study of Filipino Consumers. International Journal of Asian Business and Information Management 12(2): 1947-9638