| 授業名 | Managing Knowledge in Organizations |
|---|---|
| Course Title | Managing Knowledge in Organizations |
| 担当教員 Instructor Name | Kuok Kei Law |
| コード Couse Code | CLD203_G20T |
| 授業形態 Class Type | 講義 Regular course |
| 単位 Credits | 2 |
| 言語 Language | JP |
| 学位 Degree | Exed |
| 開講情報 Terms / Location | 2020 GSM Tokyo Fall |
授業の概要 Course Overview
Misson Statementとの関係性 / Connection to our Mission Statement
授業の目的（意義） / Importance of this course
Please refer to the English version below.
This course aims to arouse students’ interests and attention on knowledge management (KM) programs implemented in organizations through a series of chosen case studies. Specifically, students will first examine the essential components of effective KM strategies and how the implementation of KM is related to human resource management (HRM). Next, students will examine the role of information technology (IT) in KM – is it a useful tool or an unjustified obsession? Then, students will look at the phenomena of knowledge creation and sharing – the factors motivating and hindering the creation and sharing behaviors of organizational members. Lastly, students will go through the topic of knowledge protection – how to achieve a balance between sharing and protection of an organization’s intellectual properties. Case studies are employed in class to enable students to learn flexibly and creatively.
到達目標 / Achievement Goal
本授業の該当ラーニングゴール Learning Goals
*本学の教育ミッションを具現化する形で設定されています。
LG1 Critical Thinking
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG6 Innovative Leadership (MBA)
LG7 Global Perspective (GLP)
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG6 Innovative Leadership (MBA)
LG7 Global Perspective (GLP)
受講後得られる具体的スキルや知識 Learning Outcomes
Please refer to the English version below.
1. Describe and explain the essential components of successful KM programs.
2. Critically evaluate the role of IT in KM.
3. Suggest ways to achieve a balance between sharing and protecting knowledge, both from an individual’s and from an organization’s perspective.
2. Critically evaluate the role of IT in KM.
3. Suggest ways to achieve a balance between sharing and protecting knowledge, both from an individual’s and from an organization’s perspective.
教育手法 Teaching Method
| 教育手法 Teaching Method | % of Course Time | |
|---|---|---|
| インプット型 Traditional | 10 % | |
| 参加者中心型 Participant-Centered Learning | ケースメソッド Case Method | 90 % |
| フィールドメソッド Field Method | 0 % | 合計 Total | 100 % |
事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods
Students are expected to study each case and prepare their own insights to the assignment questions. The class is based on open discussions and students are facilitated to exchange their opinions with their classmates. During the open discussions, students are expected to think flexibly and adjust their opinions. No specific comment will be given to each student’s opinion, but students will know if their opinions are appreciated by listening to their classmates’ feedback.
Students have to complete a short quiz/test/report after the first two days of classes in order to assess their learning progress. Then, they are required to submit a final report one week after the last class of the course.
Students have to complete a short quiz/test/report after the first two days of classes in order to assess their learning progress. Then, they are required to submit a final report one week after the last class of the course.
授業スケジュール Course Schedule
第1日（Day1）
Theme: Managing knowledge and knowledge workers●使用するケース
(i) Knowledge Management at Siemens Spain(ii) Work From Home: Curse or Boon?
第2日（Day2）
Theme: Information technology●使用するケース
(i) Employing Wikis for Knowledge Management as Collaborative Information Repositories: The NBC Universal Case(ii) We Gave Them a Tool, but Hardly Anyone’s Using It! Untangling the Knowledge Management Dilemma at TPA
第3日（Day3）
Theme: Knowledge creation and sharing●使用するケース
(i) Creating and Spreading New Knowledge at Hewlett-Packard(ii) Transferring Knowledge Between Projects at NASA JPL
第4日（Day4）
Theme: Knowledge appropriation●使用するケース
(i) The LEGO Group: Publish or Protect?(ii) ZBJ: Building a Global Outsourcing Platform for Knowledge Workers
成績評価方法 Evaluation Criteria
*成績は下記該当項目を基に決定されます。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
| 講師用内規準拠 Method of Assessment | Weights |
|---|---|
| コールドコール Cold Call | 0 % |
| 授業内での挙手発言 Class Contribution | 60 % |
| クラス貢献度合計 Class Contribution Total | 60 % |
| 予習レポート Preparation Report | 0 % |
| 小テスト Quizzes / Tests | 10 % |
| シミュレーション成績 Simulation | 0 % |
| ケース試験 Case Exam | 0 % |
| 最終レポート Final Report | 30 % |
| 期末試験 Final Exam | 0 % |
| 参加者による相互評価 Peer Assessment | 0 % |
| 合計 Total | 100 % |
評価の留意事項 Notes on Evaluation Criteria
Preparation before class and active participation in class are expected.教科書 Textbook
- N/A「There is not set textbook for this course」N/A（N/A）
参考文献・資料 Additional Readings and Resource
Relevant business articles / video clips / notes will be distributed on occasional basis.
授業調査に対するコメント Comment on Course Evaluation
N/A
担当教員のプロフィール About the Instructor
Dr. Law is an Associate Professor in the area of management at NUCB Business School. He gained his PhD from City University of Hong Kong. His primary research interests include knowledge management and human resource management. His work has appeared in renowned international journals such as European Management Journal, Human Resource Management Review, and Journal of Knowledge Management. Two of his research work won best-paper and research awards in 2013 and 2016 respectively. At his current university, Dr. Law received Teaching Awards for the academic years 2020/21 (Outstanding), 2021/22, and 2022/23 as well as Research Award for the academic year 2020/21.
（実務経験 Work experience）
Prior to joining NUCB, Dr Law worked at the Open University of Hong Kong, where he started his academic career and rose quickly from Assistant Lecturer to Lecturer to Assistant Professor during his nine years of tenure. He has extensive experiences in delivering business management courses at both the undergraduate and postgraduate levels as well as supervising research and dissertations.
Refereed Articles
- (2024) ‘I am a Scaffolder’: Constructing Safety Knowledge and Machismo in ‘Dirty Work’. Work, Employment and Society
- (2024) Integrating the adapted UTAUT model with moral obligation, trust and perceived risk to predict ChatGPT adoption for assessment support: A survey with students. Computers and Education: Artificial Intelligence 6 2666-920X
- (2023) What Is Next? The Longer-Term Managerial Challenges following COVID-19. Sustainability 15(18):
- (2023) The effect of short-term performance fluctuations on long-term performance: evidence from the English Premier League. Team Performance Management 29(1/2): 1352-7592
- (2022) Application of learning organization 2.0: a case study of Ricoh Ena Forest Japan. The Learning Organization
Refereed Proceedings
- (2017). Knowledge appropriation, justice climate and performance management - A theoretical framework. Proceedings of the British Academy of Management 2017 Conference .British Academy of Management 2017 Conference. 1. 3. University of Warwick
- (2016). Tacit knowledge management of firefighters: An exploratory study on the fire service department in Hong Kong. Proceedings of the 8th International Conference on Innovation and Knowledge Management in Asia Pacific .The 8th International Conference on Innovation and Knowledge Management in Asia Pacific. 1. 3. Ariston Hotel, Kobe
- (2016). Exploring employees' communication behaviors in knowledge sharing: A hierarchal perspective. Proceedings of the 81st Annual Conference of the Association for Business Communication .The 81st Annual Conference of the Association for Business Communication. 1. 3. Albuquerque, New Mexico