| 授業名 | Leading Multicultural Teams |
|---|---|
| Course Title | Leading Multicultural Teams |
| 担当教員 Instructor Name | Ray Tak-Yin Hui |
| コード Couse Code | CLD107_G21V |
| 授業形態 Class Type | 講義 Regular course |
| 授業形式 Class Format | Live Virtual |
| 単位 Credits | 2 |
| 言語 Language | EN |
| 科目区分 Course Category | 発展科目300系 / Advanced & Specialized |
| 学位 Degree | Exed |
| 開講情報 Terms / Location | 2021 GSM ONLINE Spring |
授業の概要 Course Overview
Misson Statementとの関係性 / Connection to our Mission Statement
Aligning with the NUCB Business School's mission statement, this course aims to nurture innovative, ethical leaders who possess a ‘Frontier Spirit’ in managing and leading multicultural teams in response to the contemporary environments in New Asian and global context.
授業の目的（意義） / Importance of this course
The primary purpose of this course is to provide students with an opportunity to develop a better understanding of the dynamics of multicultural groups and teams and to learn intervention skills to improve individual, team and organizational performance. We will explore multicultural implications for individual, team, and organizational effectiveness. We will intentionally utilize the diversity in the classroom to shape several levels of a multicultural and intercultural learning community.
到達目標 / Achievement Goal
By taking part in this course, students will deepen their understanding the following areas in leading multicultural team:
strategic value of culture, organizational and national culture, team process, global virtual team, cross-cultural leadership, ethics, equity, and innovation.
strategic value of culture, organizational and national culture, team process, global virtual team, cross-cultural leadership, ethics, equity, and innovation.
本授業の該当ラーニングゴール Learning Goals
*本学の教育ミッションを具現化する形で設定されています。
LG1 Critical Thinking
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG7 Global Perspective (GLP)
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG7 Global Perspective (GLP)
受講後得られる具体的スキルや知識 Learning Outcomes
After completing this course, students will be able to:
• Identify and interpret cultural diversity within an organization, and explain how it contribute to competitive advantages of the organization.
• Utilize team management models in formulating, managing, and leading multicultural and global virtual teams.
• Apply theoretical framework to solve communication and ethical challenges in leading multicultural teams.
• Suggest appropriate ways to maintain equity and enhance innovation by leveraging cultural diversity in international assignment and cross-functional team.
• Identify and interpret cultural diversity within an organization, and explain how it contribute to competitive advantages of the organization.
• Utilize team management models in formulating, managing, and leading multicultural and global virtual teams.
• Apply theoretical framework to solve communication and ethical challenges in leading multicultural teams.
• Suggest appropriate ways to maintain equity and enhance innovation by leveraging cultural diversity in international assignment and cross-functional team.
SDGsとの関連性 Relevance to Sustainable Development Goals
Goal 8 働きがいも経済成長も（Decent Work and Economic Growth）
教育手法 Teaching Method
| 教育手法 Teaching Method | % of Course Time | |
|---|---|---|
| インプット型 Traditional | 20 % | |
| 参加者中心型 Participant-Centered Learning | ケースメソッド Case Method | 80 % |
| フィールドメソッド Field Method | 0 % | 合計 Total | 100 % |
事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods
"Pre-class Preparation"
Students are expected to study each case and prepare their own answers to the questions in the assignment files. Participants should allow at least 3 hours of preparation time per case.
A laptop computer is required for electronic distribution of handouts on the day of the class.
"Class Discussion"
The class is based on open discussions and students are facilitated to exchange their opinions with their classmates. During the open discussions, students are expected to think flexibly and adjust their opinions. No specific comment may be given to each student's opinion, but students will know if their opinions are appreciated by listening to their classmates' feedback.
"Preparation report"
Cases : (1) DaVita: A Community First, A Company Second & (2) Hailing a New Era: Haier in Japan (A) & (3) Henry Tam and the MGI Team & (4) Managing a Global Team: Greg James at Sun Microsystems, Inc. (A)
Assignment : Please identify and discuss the key successful factor(s) of multicultural team found across four cases.
Deadline : Before the class begins on Day 1.
Submission method : Please submit to Google Classroom.
Feedback: The key factor(s) will be discussed in class.
"Final Report"
Theme : Reflective essay about leading multicultural teams
Assignment : Please refer to the instructions posted on Google Classroom.
Deadline : Approximately 1 week after the course has ended.
Submission method : Please submit to Google Classroom.
Feedback: Marked assessment rubrics will be returned to participants.
Students are expected to study each case and prepare their own answers to the questions in the assignment files. Participants should allow at least 3 hours of preparation time per case.
A laptop computer is required for electronic distribution of handouts on the day of the class.
"Class Discussion"
The class is based on open discussions and students are facilitated to exchange their opinions with their classmates. During the open discussions, students are expected to think flexibly and adjust their opinions. No specific comment may be given to each student's opinion, but students will know if their opinions are appreciated by listening to their classmates' feedback.
"Preparation report"
Cases : (1) DaVita: A Community First, A Company Second & (2) Hailing a New Era: Haier in Japan (A) & (3) Henry Tam and the MGI Team & (4) Managing a Global Team: Greg James at Sun Microsystems, Inc. (A)
Assignment : Please identify and discuss the key successful factor(s) of multicultural team found across four cases.
Deadline : Before the class begins on Day 1.
Submission method : Please submit to Google Classroom.
Feedback: The key factor(s) will be discussed in class.
"Final Report"
Theme : Reflective essay about leading multicultural teams
Assignment : Please refer to the instructions posted on Google Classroom.
Deadline : Approximately 1 week after the course has ended.
Submission method : Please submit to Google Classroom.
Feedback: Marked assessment rubrics will be returned to participants.
授業スケジュール Course Schedule
第1日（Day1）
Small group discussion and class discussionThemes:
Culture as a competitive advantage (AM)
Different levels of culture: team, organizational and national culture (PM)
●使用するケース
DaVita: A Community First, A Company Second (OB89-PDF-ENG, Stanford Graduate School of Business) (related to SDG Goal#8 Decent Work and Economic Growth)Hailing a New Era: Haier in Japan (A) (IES340-PDF-ENG, IESE) (related to SDG Goal#8 Decent Work and Economic Growth)
第2日（Day2）
Small group discussion and class discussionThemes:
Team process and diversity (AM)
Challenges in managing a global virtual team (PM)
●使用するケース
Henry Tam and the MGI Team (404068-PDF-ENG, Harvard Business School) (related to SDG Goal#8 Decent Work and Economic Growth)Managing a Global Team: Greg James at Sun Microsystems, Inc. (A) (409003-PDF-ENG, Harvard Business School) (related to SDG Goal#8 Decent Work and Economic Growth)
第3日（Day3）
Small group discussion and class discussionThemes:
Cultural diversity and communication (AM)
Cultural diversity and business ethics (PM)
●使用するケース
Leading Across Cultures at Michelin (A) (INS049-PDF-ENG, INSEAD) (related to SDG Goal#8 Decent Work and Economic Growth)Leading Across Cultures at Michelin (B) (INS050-PDF-ENG, INSEAD) (related to SDG Goal#8 Decent Work and Economic Growth)
AccuForm: Ethical Leadership and Its Challenges in the Era of Globalization (HKU622-PDF-ENG, University of Hong Kong) (related to SDG Goal#8 Decent Work and Economic Growth)
第4日（Day4）
Small group discussion and class discussionThemes:
Cultural diversity and HRM (AM)
Cultural diversity and innovation (PM)
●使用するケース
Clash of Mobility: Managing Expatriates in a Globalizing Chinese Company (HK1170-PDF-ENG, University of Hong Kong) (related to SDG Goal#10 Reducing Inequality)Teaming at Disney Animation (615023-PDF-ENG, Harvard Business School) (related to SDG Goal#8 Decent Work and Economic Growth)
成績評価方法 Evaluation Criteria
*成績は下記該当項目を基に決定されます。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
The preparation report and the final report will be graded by the comprehensiveness and depth of arguments.
The final course grading will follow a forced distributed curve when the number of participations is larger than 10.
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
| 講師用内規準拠 Method of Assessment | Weights |
|---|---|
| コールドコール Cold Call | 0 % |
| 授業内での挙手発言 Class Contribution | 50 % |
| クラス貢献度合計 Class Contribution Total | 50 % |
| 予習レポート Preparation Report | 10 % |
| 小テスト Quizzes / Tests | 0 % |
| シミュレーション成績 Simulation | 0 % |
| ケース試験 Case Exam | 0 % |
| 最終レポート Final Report | 40 % |
| 期末試験 Final Exam | 0 % |
| 参加者による相互評価 Peer Assessment | 0 % |
| 合計 Total | 100 % |
評価の留意事項 Notes on Evaluation Criteria
Preparation before class and active participation in both small group discussion and open class discussion are expected.The preparation report and the final report will be graded by the comprehensiveness and depth of arguments.
The final course grading will follow a forced distributed curve when the number of participations is larger than 10.
教科書 Textbook
- 配布資料
参考文献・資料 Additional Readings and Resource
Open source textbook:
Leading with Cultural Intelligence
https://open.umn.edu/opentextbooks/textbooks/leading-with-cultural-intelligence
Problem Solving in Teams and Groups
https://open.umn.edu/opentextbooks/textbooks/problem-solving-in-teams-and-groups
Additional readings and videos will be distributed and shown in class on occasional basis.
Leading with Cultural Intelligence
https://open.umn.edu/opentextbooks/textbooks/leading-with-cultural-intelligence
Problem Solving in Teams and Groups
https://open.umn.edu/opentextbooks/textbooks/problem-solving-in-teams-and-groups
Additional readings and videos will be distributed and shown in class on occasional basis.
授業調査に対するコメント Comment on Course Evaluation
This is the first year I take charge of this course. Hope you find this course enjoying and useful.
担当教員のプロフィール About the Instructor
Dr. Hui is an Associate Professor in the area of management at NUCB. He obtained his Doctor of Philosophy (Organizational Behavior and Management) from City University of Hong Kong. His academic interests include leadership, employee coaching, HRM, work motivation, and employee adaptation in organizational contexts. His research work has been published in numerous international refereed journals, such as Journal of Organizational Behavior, International Journal of Human Resource Management, Australian Journal of Management, and Career Development International.
（実務経験 Work experience）
Prior to joining NUCB, Dr. Hui taught in five different universities in Hong Kong and Macau, including the City University of Hong Kong, the Hong Kong Polytechnic University, University of Macau, Hang Seng University of Hong Kong, and Open University of Hong Kong. He has extensive experiences in delivering Business Management and Human Resource Management (HRM) courses, in English, at both the undergraduate and postgraduate levels.