| 授業名 | Managing Knowledge in Organizations |
|---|---|
| Course Title | Managing Knowledge in Organizations |
| 担当教員 Instructor Name | Kuok Kei Law |
| コード Couse Code | CLD104_G21V |
| 授業形態 Class Type | 講義 Regular course |
| 授業形式 Class Format | Live Virtual |
| 単位 Credits | 2 |
| 言語 Language | EN |
| 科目区分 Course Category | 発展科目300系 / Advanced & Specialized |
| 学位 Degree | Exed |
| 開講情報 Terms / Location | 2021 GSM ONLINE Spring |
授業の概要 Course Overview
Misson Statementとの関係性 / Connection to our Mission Statement
This course aims to equip participants with critical understanding of the modern knowledge- and innovation-based businesses so that they possess a "frontier spirit" to take initiatives to enhance the knowledge base as well as the innovation capability of businesses and society at large.
授業の目的（意義） / Importance of this course
By taking part in this course, participants will be aroused of their interests and attention on knowledge management (KM) programs implemented in business organizations. In the first two days, participants will explore the essential components of effective KM strategies and programs. They will examine the phenomenon of knowledge sharing in specific – the factors motivating and hindering the sharing behaviors among organizational members. They will also be asked to (re-)consider the role of information technology (IT) in KM – is it a useful tool or an unjustified obsession? In the last two days, participants will go through the topic of innovation and knowledge protection – how organizations can protect and capture the values of their valuable innovations and achieve a balance between sharing and protection of their intellectual properties.
到達目標 / Achievement Goal
By taking part in this course, participants will be able to:
1. Describe and explain the essential components of successful KM programs.
2. Critically evaluate the role of IT in KM.
3. Suggest ways to achieve a balance between sharing and protecting knowledge.
1. Describe and explain the essential components of successful KM programs.
2. Critically evaluate the role of IT in KM.
3. Suggest ways to achieve a balance between sharing and protecting knowledge.
本授業の該当ラーニングゴール Learning Goals
*本学の教育ミッションを具現化する形で設定されています。
LG1 Critical Thinking
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
LG2 Diversity Awareness
LG3 Ethical Decision Making
LG4 Effective Communication
受講後得られる具体的スキルや知識 Learning Outcomes
1. Design of knowledge management systems - an integration of IT and human aspects.
2. Motivators and obstacles of knowledge sharing.
3. Knowledge appropriation regimes.
2. Motivators and obstacles of knowledge sharing.
3. Knowledge appropriation regimes.
SDGsとの関連性 Relevance to Sustainable Development Goals
Goal 9 産業と技術革新の基盤をつくろう（Industry, Innovation and Infrastructure）
教育手法 Teaching Method
| 教育手法 Teaching Method | % of Course Time | |
|---|---|---|
| インプット型 Traditional | 10 % | |
| 参加者中心型 Participant-Centered Learning | ケースメソッド Case Method | 90 % |
| フィールドメソッド Field Method | 0 % | 合計 Total | 100 % |
事前学修と事後学修の内容、レポート、課題に対するフィードバック方法 Pre- and Post-Course Learning, Report, Feedback methods
Participants should allow at least 3 hours of preparation time per case.
A laptop computer is required for electronic distribution of handouts on the day of the class.
Cases : (1) Knowledge Management at Siemens Spain & (2) Knowledge Sharing at REMA 1000 & (3) Transferring Knowledge Between Projects at NASA JPL
Assignment : Compare and contrast (i) the meaning of "knowledge" as identified or perceived in the three cases/organizations and (ii) their management approaches adopted to manage knowledge.
Deadline : Before the class begins on Day 1.
Submission method : Please submit to Google Classroom.
Feedback: The different meanings of knowledge and managerial approaches will be discussed in class.
Theme : Reflective essay.
Assignment : Please refer to the instructions posted on Google Classroom.
Deadline : Approximately 1 week after the course has ended.
Submission method : Please submit to Google Classroom.
Feedback: Marked assessment rubrics will be returned to participants.
授業スケジュール Course Schedule
第1日（Day1）
Small group discussion and class discussion.Theme: Knowledge acquisition, sharing, and utilization.
●使用するケース
Knowledge Management at Siemens Spain (Publisher: IESE) (related to SDG Industry, Innovation and Infrastructure)Knowledge Sharing at REMA 1000 (A) (B) (Publisher: HBS) (related to SDG Industry, Innovation and Infrastructure)
第2日（Day2）
Small group discussion and class discussion.Theme: Knowledge acquisition, sharing, and utilization.
●使用するケース
Transferring Knowledge Between Projects at NASA JPL (A) (B) (Publisher: HBS) (related to SDG Industry, Innovation and Infrastructure)第3日（Day3）
Small group discussion and class discussion.Theme: Innovation and knowledge protection.
●使用するケース
BT Group: Managing Global Open Innovation (Publisher: INSEAD) (related to SDG Industry, Innovation and Infrastructure)The LEGO Group: Publish or Protect? (Publisher: HBS) (related to SDG Industry, Innovation and Infrastructure)
第4日（Day4）
Small group discussion and class discussion.Theme: Innovation and knowledge protection.
●使用するケース
Apple V. Samsung: Intellectual Property and the Smartphone Patent Wars (Publisher: Ivey Publishing) (related to SDG Industry, Innovation and Infrastructure)成績評価方法 Evaluation Criteria
*成績は下記該当項目を基に決定されます。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
*クラス貢献度合計はコールドコールと授業内での挙手発言の合算値です。
| 講師用内規準拠 Method of Assessment | Weights |
|---|---|
| コールドコール Cold Call | 0 % |
| 授業内での挙手発言 Class Contribution | 50 % |
| クラス貢献度合計 Class Contribution Total | 50 % |
| 予習レポート Preparation Report | 10 % |
| 小テスト Quizzes / Tests | 0 % |
| シミュレーション成績 Simulation | 0 % |
| ケース試験 Case Exam | 0 % |
| 最終レポート Final Report | 40 % |
| 期末試験 Final Exam | 0 % |
| 参加者による相互評価 Peer Assessment | 0 % |
| 合計 Total | 100 % |
評価の留意事項 Notes on Evaluation Criteria
Preparation before class and active participation in both small group discussion and open class discussion are expected. The preparation report and the final report will be graded by the comprehensiveness and depth of the content. The final course grading will follow a forced distributed curve when the number of participations is larger than 10.教科書 Textbook
- 配布資料
参考文献・資料 Additional Readings and Resource
Additional readings and videos will be distributed and shown in class.
授業調査に対するコメント Comment on Course Evaluation
Class discussion will follow a more structured and theoretically based manner as suggested by previous participants.
担当教員のプロフィール About the Instructor
Dr. Law is an Associate Professor in the area of management at NUCB Business School. He gained his PhD from City University of Hong Kong. His primary research interests include knowledge management and human resource management. His work has appeared in renowned international journals such as European Management Journal, Human Resource Management Review, and Journal of Knowledge Management. Two of his research work won best-paper and research awards in 2013 and 2016 respectively. At his current university, Dr. Law received Teaching Awards for the academic years 2020/21 (Outstanding), 2021/22, and 2022/23 as well as Research Award for the academic year 2020/21.
（実務経験 Work experience）
Prior to joining NUCB, Dr Law worked at the Open University of Hong Kong, where he started his academic career and rose quickly from Assistant Lecturer to Lecturer to Assistant Professor during his nine years of tenure. He has extensive experiences in delivering business management courses at both the undergraduate and postgraduate levels as well as supervising research and dissertations.
Refereed Articles
- (2023) What Is Next? The Longer-Term Managerial Challenges following COVID-19. Sustainability 15(18):
- (2023) The effect of short-term performance fluctuations on long-term performance: evidence from the English Premier League. Team Performance Management 29(1/2): 1352-7592
- (2022) Application of learning organization 2.0: a case study of Ricoh Ena Forest Japan. The Learning Organization
- (2021) Online or Offline? Coaching Media as Mediator of the Relationship between Coaching Style and Employee Work-related Outcomes. Australian Journal of Management
- (2020) Sustainable HRM: An extension of the paradox perspective. Human Resource Management Review
Refereed Proceedings
- (2017). Knowledge appropriation, justice climate and performance management - A theoretical framework. Proceedings of the British Academy of Management 2017 Conference .British Academy of Management 2017 Conference. 1. 3. University of Warwick
- (2016). Tacit knowledge management of firefighters: An exploratory study on the fire service department in Hong Kong. Proceedings of the 8th International Conference on Innovation and Knowledge Management in Asia Pacific .The 8th International Conference on Innovation and Knowledge Management in Asia Pacific. 1. 3. Ariston Hotel, Kobe
- (2016). Exploring employees' communication behaviors in knowledge sharing: A hierarchal perspective. Proceedings of the 81st Annual Conference of the Association for Business Communication .The 81st Annual Conference of the Association for Business Communication. 1. 3. Albuquerque, New Mexico